1 Reply Latest reply: Apr 13, 2015 1:47 PM by Keith Smith RSS

    NPrinting report forwarding - images as attachments

    Keith Smith

      Certain users view HTML NPrinting reports on mobile devices. (ex: iPhone)

      Charts are embedded within the body of the message, displayed as images.

       

      Upon forwarding the e-mail from their mobile device to other recipients, the format of the message changes, and all of the embedded chart images become e-mail attachments - corrupting the actual display of the message.

       

      For example the message below was forwarded from an iPhone, and is what displays in Outlook.

       

      Ideas?

      image attachments.jpg