6 Replies Latest reply: Aug 21, 2017 4:21 PM by deepti singh RSS

    Sense Installation error

    Rohit Koul

      HI,

       

      I am facing an issue where when on double click to run the Sense server/Client both setup a message pop ups like screen shot below.

      Same set up is working on other machine

      any help or suggestions ?

       

      Also, is it possible to install both Qlik Sense and Qlikview on same machine ?

      Untitled.png

        • Re: Sense Installation error

          Hi,

           

          Yes, you can install the desktop versions of QlikView and Qlik Sense on the same machine.

           

          With your installation issue, are you installing Qlik Sense onto a 64 bit environment, also are you installing the desktop client version onto a desktop O/S eg Windows 7?

           

          Hope this helps.

           

          Kind regards,

           

          Rod

            • Re: Sense Installation error
              Rohit Koul

              Hi Rod,

               

              thanks for the reply actually I am more interested on Qlikview and QlikSense Server installation on same machine. is that possible ?

              and for above error I am installing on 64 bit machine windows server

               

               

              Untitled.png

                • Re: Sense Installation error

                  Hi,

                   

                  Sorry, I have not tried installing both server versions on the same machine.

                   

                  With your installation issue, does the log file hold any clues (you can click the link on the bottom left corner of the installation windows to view the log)?

                   

                  Hope this helps.

                   

                  Kind regards,

                   

                  Rod

                    • Re: Sense Installation error
                      Rohit Koul

                      yes it generates but not helpful

                        • Re: Sense Installation error

                          Hi,

                           

                          The log file indicates there is already a QlikView server running on the machine.  For reference the line in the log file is:

                          [0FE8:16E8][2015-04-09T12:45:09]i000: Evaluated install condition QlikViewServer11X64Sr1Sr2 to True

                           

                          Also, I just checked the Release Notes and on page 17 it says Qlik Sense Server cannot be installed on a machine with QlikView Server:

                           

                          Qlik Sense (server) cannot be installed if a Server of a previous version (QlikView 11.20 or earlier) is installed on the same computer. In that case you will have to uninstall before proceeding with the new installation.

                           

                          Hope this helps.

                           

                          Kind regards,

                           

                          Rod

                  • Re: Sense Installation error
                    deepti singh

                    Hi Rohit,

                     

                    You can install both QlikView and Qlik Sense on the same machine but the proper way to do it is to install Qlik Sense first and then QlikView and not the other way around.

                     

                    I had run into the same issue and our Qlik partner suggested that we install Qlik Sense first and then QlikView and it worked.

                     

                    Thanks,

                    Deepti