5 Replies Latest reply: Apr 13, 2015 5:00 AM by Ashfaq Mohammed RSS

    Access denied : No more user cal available

    Laura Sébille

      Hello everyone,

       

      We have Publisher so we distribute the documents to the users authorized to open it. Then, we have like 120 Named cals that can be dynamiccaly assigned and we go to Licenses> QV Server> Client Access Licences to delete allocated cals and so free some Named cal.

       

      Since yesterday, when I want to open an application "A", I get the error message " Access denied, no more user cals or session cal available"  whereas there are some free named cal according to the licences tab in QMC...

       

      Moreover, we get the error message only for the application A, that's really weird..

       

       

      Do you have any idea ?

       

      Thank you for your help

       

      Have a good day.

       

      Laura