5 Replies Latest reply: Sep 8, 2015 11:55 AM by Adam Krepistman RSS

    NPrinting can't find reporting template editor

    Renata Stepic

      Hi,

      Just installed NPrinting and was about to create my first report when I got the following error:

       

      qlikview nprinting can't find a supported reporting template editor for the file

       

      I am using 16.0.0 NPrinting but I suspect my problem is that I have Office 2010 and 2013. Office 2013 only has Visio installed and not Excel. Is NPrinting looking for Excel 2013 and is that why I'm getting that error?

        • Re: NPrinting can't find reporting template editor
          Shawn Ho

          Check that the paths to the templates are correct both on the server and on the machine you use for development.

           

          S.

          • Re: NPrinting can't find reporting template editor
            Thomas JENN

            Hi,

            NPrinting needs only Office with NPrinting Designer not with NPrinting server.

            • Re: NPrinting can't find reporting template editor
              Marcus Malinow

              Hi Renata,

               

              I regularly have this issue. When I first contacted Vizubi they provided me with some registry settings that resolved the issue.

               

              First copy the settings from below, and save them into a text file with a .reg extension.

               

              You'll need to close down NPrinting and Excel, then double click your reg file to add the settings into your registry. Then restart NPrinting and try again. If that doesn't work immediately then you may need to reboot.

               

              Hope this helps,

               

              Marcus

               

              ----- REG settings start here:

               

              Windows Registry Editor Version 5.00

              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{00020820-0000-0000-C000-000000000046}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{00020830-0000-0000-C000-000000000046}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{00020832-0000-0000-C000-000000000046}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{00020906-0000-0000-C000-000000000046}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F4754C9B-64F5-4B40-8AF4-679732AC0607}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{18A06B6B-2F3F-4E2B-A611-52BE631B2D22}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{64818D10-4F9B-11CF-86EA-00AA00B929E8}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{CF4F55F4-8F87-4D47-80BB-5808164BB3F8}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{DC020317-E6E2-4A62-B9FA-B3EFE16626F4}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{00020820-0000-0000-C000-000000000046}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{00020830-0000-0000-C000-000000000046}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{00020832-0000-0000-C000-000000000046}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{00020906-0000-0000-C000-000000000046}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{F4754C9B-64F5-4B40-8AF4-679732AC0607}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{18A06B6B-2F3F-4E2B-A611-52BE631B2D22}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{64818D10-4F9B-11CF-86EA-00AA00B929E8}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{CF4F55F4-8F87-4D47-80BB-5808164BB3F8}\DocObject]
              @="16"
              [HKEY_CLASSES_ROOT\CLSID\{DC020317-E6E2-4A62-B9FA-B3EFE16626F4}\DocObject]
              @="16"