I don't think OpenOffice is supported. NPrinting tries to start one of the standard MS-Office applications. I guess that the Designer ignores the file associations in Windows.
Note: you're right, automatic NPrinting report generation will work without MS-Office, but Designer needs Office to edit templates...
Could you open the file C:\Users\Public\Documents\NPrinting\Template\Daily Sales Template.xlsx with Office (without using NPrinting) ?
When you move the NPrinting file (.nsq) have you moved the templace file located in "C:\Users\Public\Documents\NPrinting\Template\Daily Sales Template.xlsx" ?
Did you try to open the file with the new version of ms office and save it ?
(I'm pretty sure that you cannot use Open Office to edit NPrinting Template in NPrinting)
Sorry for not getting back to you sooner.
To answer your questions, I can open the Excel file directly with Open Office with Office, I have not tried to move the nsq file.
I can and have saved the template file with the new version of MS Office, however, the template will still not open with the NPrinting template editor.
To update you, I have created a new template in the new environment and I am getting the same error again. At this stage, I am going to ask our partner to look into it. Very frustrating...
Just to close this question off...
The NPrinting Designer was moved to another server.
MS Office 2010 was installed.
NPrinting developer was then installed.
Now, all project (.nsq) files open via the editor. Everything is working as expected.
I think the moral of this story is... Stay away from OpenOffice when working with Qlik NPrinting
Thanks again for your help and advice!
I just had the same annoying problem.
For the solution I suggest saving the template as .xls instead of .xlsx.
I opened the template file with MS Excel and re-saved it to .xls. Then I changed the template in NPrinting to look for .xls instead of .xlsx file and what do you know... it worked again and now I can edit the previously created template again.