I have the exact same problem at one of my customers. Or almost, there are two users that have this problem, and for them it occurs in Qlikview Desktop as well. All other users do not have this problem. I have not found a solution yet. Also tried to reinstall the desktop client.
Would love it if somebody has a solution for this!
That's interesting that it affects some users and not others at your site. Most places I have seen this it does not happen frequently, and I just advise people to press F5 when it occurs. One person at one of my customers frequently docs and un-docks their laptop from a docking station, and this causes it to go wrong every time.
I thought a magic fix was unlikely, but there is never any harm in asking!
If I find out more I will certainly report back.
It worked ok for me, however I tested on 11.20.12235 on IE. What are the dimensions/resolution of your image? Mine was a large image file (2800x1705). Also, What are your settings in Default Sheet Background? Attached is what I have.
Please let me know when you end up finding the culprit. Good luck.
The image is simply a banner, to keep global search, current selections and a few multiboxes in. It is 3200x60.
I have seen the issue when the tabs wrap on the IE plugin version. This is happening in the Ajax version though, so I am wondering if the Ajax buttons are wrapping onto two rows on the users low-res laptop screen.
Not been able to get onto the users machine who is having the issue, and typically I can not recreate the issue when I try to.
Strange, we haven't seen anything similar in our demos which uses wallpapers extensively.
No stretch and top align usually does the trick for us, the tabs should not wrap to rows unless they are running a very old version of IE.
Can't remember in which SR of QV11 we introduced scroll/drop-down tabs but check which version they are running on QV also.