2 Replies Latest reply: Sep 14, 2015 12:17 AM by chinna katiki RSS

    Mail Server Configuration Issue. Test email or alert email both are not working

    chinna katiki


      Dear All,

       

      We are using Qlikview 11.2 SR8 Server . We do not have publisher.

       

      I have added my email ID under Alerts tab in QMC--> System--> QV Server

       

      I have added our SMTP server IP adress and also Authentication method selected as Userid and password.

       

      When I enter my email to Test the alert email, I can see message as "Email was sent succssfully".

       

      But I didnot receive any email.

       

      Even I tried with reload task. When the Task failed also I'm not receiving Alert email.

       

      P.S: Same SMTP server details are working for IBM Cognos server and able to send email to end users.

       

       

      Pls help.

       

      BR,

      Chinna

       

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