2 Replies Latest reply: Sep 14, 2015 12:17 AM by chinna katiki RSS

    Mail Server Configuration Issue. Test email or alert email both are not working

    chinna katiki

      Dear All,


      We are using Qlikview 11.2 SR8 Server . We do not have publisher.


      I have added my email ID under Alerts tab in QMC--> System--> QV Server


      I have added our SMTP server IP adress and also Authentication method selected as Userid and password.


      When I enter my email to Test the alert email, I can see message as "Email was sent succssfully".


      But I didnot receive any email.


      Even I tried with reload task. When the Task failed also I'm not receiving Alert email.


      P.S: Same SMTP server details are working for IBM Cognos server and able to send email to end users.



      Pls help.