12 Replies Latest reply: Dec 17, 2015 9:44 AM by HECTOR GARCIA RSS

    Not all user selections stored in audit log file

      Hi All

       

      During creation usage report I've faced with issue that not all action/selections are logging into Audit log file by QV server.

       

      It's perfectly logging:

      1. Selection in listbox which was clicked by user

      2. All bookmark action

       

      BUT: I can not find logs for:

      1. Any chart selection: click on bar, click on legend,

      2. Button actions "Select in field"

       

      has someboby faced with such type on logginf issues?

       

      Thank you

      Petro

        • Re: Not all user selections stored in audit log file
          Marcus Sommer

          I have checked (QV 10) it and those actions are included but they haven't an own message-type they are simple selections. In QV 11 it might be necessary to enable the extensive logging to get this.

           

          - Marcus

            • Re: Not all user selections stored in audit log file

              Thanks a lot for response

               

              can you share where it should be enable?

              I know only QMC->System-> QV Server-> Logging tab... and I can only enable/disable option for Audit logging

               

              Thank you

              Petro

                • Re: Not all user selections stored in audit log file
                  Marcus Sommer

                  Yes, that's the place which I meant. I QV 10 SR2 you could only switch on or off and in QV 11 SR12 there is a spilt between normal and extensive audit logging possible. I don't know with which release it has changed and where are excactly the differences between the different mode. My check was with QV 10 and selections within charts or triggered per actions was logged and I think it is still (up to the latest release) possible.

                   

                  - Marcus

                    • Re: Not all user selections stored in audit log file
                      Bill Britt

                      Hi,

                       

                      Marcus is correct. The items in black is extensive audit logging and in red is normal. Notice the item in green is the same as the first item in red.

                       

                      2015-08-17 11:05:33 2015-08-17 13:48:00 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Quarter: Q4 Document\CH21 34

                      2015-08-17 11:05:33 2015-08-17 13:48:00 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Year: 2007,2008 Document\CH21 34

                      2015-08-17 11:05:33 2015-08-17 13:48:00 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Region: Clear Document\CH21 34

                      2015-08-17 11:05:33 2015-08-17 13:48:21 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Sales Rep: Angelen Carter,Brad Taylor,Brenda Gibson,Cheryle Sincock,David Laychak,Lee Chin,Max Blagburn,Stewart Wind,TAGnology Document\CH20 34

                      2015-08-17 11:05:33 2015-08-17 13:49:09 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Clear All  34

                      2015-08-17 11:05:33 2015-08-17 13:49:12 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Sales Rep: 24 of 63 Document\CH20 34

                      2015-08-17 11:05:33 2015-08-17 13:49:32 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Quarter: Q2,Q3,Q4 Document\CH21 34

                      2015-08-17 11:05:33 2015-08-17 13:49:32 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Year: 2007,2008 Document\CH21 34

                      2015-08-17 11:05:33 2015-08-17 13:49:32 C:\Documents\Data Visualization.qvw Selection LAB12\Administrator Region: Clear Document\CH21 34

                       

                      Bill

                    • Re: Not all user selections stored in audit log file

                      Found. will try under this option

                  • Re: Not all user selections stored in audit log file

                    I've faced the same issue as Petro says.

                     

                    QVS 11.20 SR12 does NOT log several types of selections into Audit log files:

                    - selections that were made in Listboxes with TreeView enabled;

                    - selections in fields that were made by actions initiated by triggers.

                     

                    However, it logs Boomark Selections that were made by actions/triggers.

                     

                    This issue arised somewhere between SR11 and SR12 - I compared log records of single QVW in my test environment: first under SR10, than after upgrade to SR12 without any settings changed.

                     

                    Here is a reply from support service I received regarding this issue:

                    "Thanks you very much for reporting us the bug, I will try to report the bug to the R&D, and hopefully if they approve the bug it will get fixed in next release of the Software"


                    If somebody knows any workaround, please let us know.

                    • Re: Not all user selections stored in audit log file
                      neetha P

                      hi Petro,

                       

                      Please Have a look at the below post:

                       

                      Re: Enable Extensive Audit Logging?