Thanks Bill. I have a different question as well. I am trying to integrate QV with a CRM system. So in a call center if a customer calls in, the CRM System will pull up the customer info automatically, alongside the screen i have a QV document which should also filter data automatically to that customer data. So,
Can I include customer id in the token?
Can I also integrate the Agents ID and Customer id in the token so that the QV doc reduces data accordingly.
I am going to include a single doc link in the token now rather than access point link.