10 Replies Latest reply: Nov 2, 2016 6:25 AM by Ravi Kancharla RSS

    Qlik Sense Installation error - Enter an alternate path to a folder containing the installation package 'SenseDesktop.msi' in the box below.

      Hi,

       

      I successfully installed a previous iteration of Qlik Sense Desktop a few months ago but haven't used it very often. I've attempted to upgrade to the newest version as it seems as though mine was outdated. As such, I tried using the Add/Remove feature to uninstall Qlik, however it froze and the tray listing Qlik on the Add/Remove list of programs disappeared, yet Qlik remained on my computer. Manually I deleted all directories that I knew of containing Qlik settings/folders, etc. I didn't edit any registries, however.

       

      Then I attempted to install the most current version.

       

      It yielded the following error about halfway through the install:

       

      -The feature you are trying to use is on a network resource that is unavailable.

       

      Click OK to try again, or enter an alternate path to a folder containing the installation package 'SenseDesktop.msi' in the box below.

       

      In the box the default source they gave me was C:\Users\mburke\AppData\Local\Package Cache\{xxxxxx}v.1.1.1.0\ (where x is just a randomly generated string by the installer)

       

      It's weird because I checked in that temp fodler (I assume created by the installer) and the .msi file is indeed not in there, instead it contains Qlik_Sense_Desktop_setup.exe and state.rsm ; however, in a separate file that is created temporarily (like \{xxxxxx} it is deleted after the install fails) C:\Users\mburke\AppData\Local\Package Cache\{yyyyyyy}v.1.1.1.0\ contains the SenseDesktop.msi that the error appears to be pointing to.

       

      Even after pointing to the correct folder manually (changing the path from {xxxxx} to {yyyyy} and selecting the file i get the error.

       

      Any help would be greatly appreciated, thanks!

        • Re: Qlik Sense Installation error - Enter an alternate path to a folder containing the installation package 'SenseDesktop.msi' in the box below.

          Here's an error log to give an example of what I mean:

           

          === Verbose logging started: 9/1/2015  8:49:30  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Users\mburke\Desktop\Qlik_Sense_Desktop_setup.exe ===

          MSI (c) (50:50) [08:49:30:845]: Resetting cached policy values

          MSI (c) (50:50) [08:49:30:845]: Machine policy value 'Debug' is 0

          MSI (c) (50:50) [08:49:30:845]: ******* RunEngine:

                     ******* Product: C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi

                     ******* Action:

                     ******* CommandLine: **********

          MSI (c) (50:50) [08:49:30:845]: Client-side and UI is none or basic: Running entire install on the server.

          MSI (c) (50:50) [08:49:30:845]: Grabbed execution mutex.

          MSI (c) (50:50) [08:49:30:845]: Cloaking enabled.

          MSI (c) (50:50) [08:49:30:845]: Attempting to enable all disabled privileges before calling Install on Server

          MSI (c) (50:50) [08:49:30:846]: Incrementing counter to disable shutdown. Counter after increment: 0

          MSI (s) (14:B8) [08:49:30:846]: Running installation inside multi-package transaction C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi

          MSI (s) (14:B8) [08:49:30:846]: Grabbed execution mutex.

          MSI (s) (14:78) [08:49:30:846]: Resetting cached policy values

          MSI (s) (14:78) [08:49:30:846]: Machine policy value 'Debug' is 0

          MSI (s) (14:78) [08:49:30:846]: ******* RunEngine:

                     ******* Product: C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi

                     ******* Action:

                     ******* CommandLine: **********

          MSI (s) (14:78) [08:49:31:464]: Machine policy value 'DisableUserInstalls' is 0

          MSI (s) (14:78) [08:49:31:514]: SRSetRestorePoint skipped for this transaction.

          MSI (s) (14:78) [08:49:31:524]: File will have security applied from OpCode.

          MSI (s) (14:78) [08:49:31:645]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi' against software restriction policy

          MSI (s) (14:78) [08:49:31:645]: SOFTWARE RESTRICTION POLICY: C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi has a digital signature

          MSI (s) (14:78) [08:49:32:328]: SOFTWARE RESTRICTION POLICY: C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi is permitted to run at the 'unrestricted' authorization level.

          MSI (s) (14:78) [08:49:32:328]: End dialog not enabled

          MSI (s) (14:78) [08:49:32:328]: Original package ==> C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi

          MSI (s) (14:78) [08:49:32:328]: Package we're running from ==> C:\Windows\Installer\6563180.msi

          MSI (s) (14:78) [08:49:32:329]: APPCOMPAT: Compatibility mode property overrides found.

          MSI (s) (14:78) [08:49:32:329]: APPCOMPAT: looking for appcompat database entry with ProductCode '{69FBDABB-4F76-4854-B615-4D1601BF2659}'.

          MSI (s) (14:78) [08:49:32:329]: APPCOMPAT: no matching ProductCode found in database.

          MSI (s) (14:78) [08:49:32:329]: MSCOREE not loaded loading copy from system32

          MSI (s) (14:78) [08:49:32:329]: Machine policy value 'TransformsSecure' is 0

          MSI (s) (14:78) [08:49:32:329]: User policy value 'TransformsAtSource' is 0

          MSI (s) (14:78) [08:49:32:329]: Machine policy value 'DisablePatch' is 0

          MSI (s) (14:78) [08:49:32:329]: Machine policy value 'AllowLockdownPatch' is 0

          MSI (s) (14:78) [08:49:32:329]: Machine policy value 'DisableLUAPatching' is 0

          MSI (s) (14:78) [08:49:32:329]: Machine policy value 'DisableFlyWeightPatching' is 0

          MSI (s) (14:78) [08:49:32:329]: APPCOMPAT: looking for appcompat database entry with ProductCode '{69FBDABB-4F76-4854-B615-4D1601BF2659}'.

          MSI (s) (14:78) [08:49:32:329]: APPCOMPAT: no matching ProductCode found in database.

          MSI (s) (14:78) [08:49:32:329]: Transforms are not secure.

          MSI (s) (14:78) [08:49:32:329]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\mburke\AppData\Local\Temp\Qlik_Sense_Desktop_20150901084916_2_SenseDesktop.log'.

          MSI (s) (14:78) [08:49:32:329]: Command Line: ARPSYSTEMCOMPONENT=1 MSIFASTINSTALL=7 QCOMPUTERNAME= BURN=1 MODIFY=0 DESKTOPSHORTCUT=1 FAIL= MSIINSTALLPERUSER=1 ALLUSERS=2 REBOOT=ReallySuppress CURRENTDIRECTORY=C:\Users\mburke\Desktop CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=10832

          MSI (s) (14:78) [08:49:32:329]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{66FD2C5D-70E9-4B97-9DFE-7714640E82ED}'.

          MSI (s) (14:78) [08:49:32:329]: Product Code passed to Engine.Initialize:           ''

          MSI (s) (14:78) [08:49:32:329]: Product Code from property table before transforms: '{69FBDABB-4F76-4854-B615-4D1601BF2659}'

          MSI (s) (14:78) [08:49:32:329]: Product Code from property table after transforms:  '{69FBDABB-4F76-4854-B615-4D1601BF2659}'

          MSI (s) (14:78) [08:49:32:329]: Product not registered: beginning first-time install

          MSI (s) (14:78) [08:49:32:329]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '2'.

          MSI (s) (14:78) [08:49:32:329]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '2'.

          MSI (s) (14:78) [08:49:32:329]: Product {69FBDABB-4F76-4854-B615-4D1601BF2659} is not managed.

          MSI (s) (14:78) [08:49:32:329]: MSI_LUA: Credential prompt not required, user is an admin

          MSI (s) (14:78) [08:49:32:329]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.

          MSI (s) (14:78) [08:49:32:329]: Entering CMsiConfigurationManager::SetLastUsedSource.

          MSI (s) (14:78) [08:49:32:329]: User policy value 'SearchOrder' is 'nmu'

          MSI (s) (14:78) [08:49:32:329]: Adding new sources is allowed.

          MSI (s) (14:78) [08:49:32:329]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.

          MSI (s) (14:78) [08:49:32:329]: Package name extracted from package path: 'SenseDesktop.msi'

          MSI (s) (14:78) [08:49:32:329]: Package to be registered: 'SenseDesktop.msi'

          MSI (s) (14:78) [08:49:32:329]: Note: 1: 2205 2:  3: Error

          MSI (s) (14:78) [08:49:32:330]: Note: 1: 2262 2: AdminProperties 3: -2147287038

          MSI (s) (14:78) [08:49:32:330]: Machine policy value 'DisableMsi' is 0

          MSI (s) (14:78) [08:49:32:330]: Machine policy value 'AlwaysInstallElevated' is 0

          MSI (s) (14:78) [08:49:32:330]: User policy value 'AlwaysInstallElevated' is 0

          MSI (s) (14:78) [08:49:32:330]: Running product '{69FBDABB-4F76-4854-B615-4D1601BF2659}' with user privileges: It's not assigned.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding ARPSYSTEMCOMPONENT property. Its value is '1'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding MSIFASTINSTALL property. Its value is '7'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding BURN property. Its value is '1'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding MODIFY property. Its value is '0'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding DESKTOPSHORTCUT property. Its value is '1'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '2'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\mburke\Desktop'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.

          MSI (s) (14:78) [08:49:32:330]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '10832'.

          MSI (s) (14:78) [08:49:32:330]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0

          MSI (s) (14:78) [08:49:32:331]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '7d82c4c257039c489b584a2f3be19053'.

          MSI (s) (14:78) [08:49:32:331]: RESTART MANAGER: Session opened.

          MSI (s) (14:78) [08:49:32:331]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.

          MSI (s) (14:78) [08:49:32:331]: PROPERTY CHANGE: Deleting ALLUSERS property. Its current value is '2'.

          MSI (s) (14:78) [08:49:32:331]: TRANSFORMS property is now:

          MSI (s) (14:78) [08:49:32:331]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '500'.

          MSI (s) (14:78) [08:49:32:373]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming

          MSI (s) (14:78) [08:49:32:373]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\Favorites

          MSI (s) (14:78) [08:49:32:373]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Network Shortcuts

          MSI (s) (14:78) [08:49:32:383]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\Documents

          MSI (s) (14:78) [08:49:32:383]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Printer Shortcuts

          MSI (s) (14:78) [08:49:32:383]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Recent

          MSI (s) (14:78) [08:49:32:383]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\SendTo

          MSI (s) (14:78) [08:49:32:383]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Templates

          MSI (s) (14:78) [08:49:32:383]: SHELL32::SHGetFolderPath returned: C:\ProgramData

          MSI (s) (14:78) [08:49:32:383]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Local

          MSI (s) (14:78) [08:49:32:393]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\Pictures

          MSI (s) (14:78) [08:49:32:393]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools

          MSI (s) (14:78) [08:49:32:393]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

          MSI (s) (14:78) [08:49:32:393]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

          MSI (s) (14:78) [08:49:32:393]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu

          MSI (s) (14:78) [08:49:32:393]: SHELL32::SHGetFolderPath returned: C:\Users\mburke\Desktop

          MSI (s) (14:78) [08:49:32:403]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools

          MSI (s) (14:78) [08:49:32:403]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup

          MSI (s) (14:78) [08:49:32:403]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs

          MSI (s) (14:78) [08:49:32:413]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu

          MSI (s) (14:78) [08:49:32:413]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop

          MSI (s) (14:78) [08:49:32:413]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts

          MSI (s) (14:78) [08:49:32:413]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16

          MSI (s) (14:78) [08:49:32:413]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.

          MSI (s) (14:78) [08:49:32:413]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'admin'.

          MSI (s) (14:78) [08:49:32:413]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\6563180.msi'.

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi'.

          MSI (s) (14:78) [08:49:32:413]: Machine policy value 'MsiDisableEmbeddedUI' is 0

          MSI (s) (14:78) [08:49:32:413]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI

          MSI (s) (14:78) [08:49:32:413]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install

          MSI (s) (14:78) [08:49:32:413]: Note: 1: 2205 2:  3: PatchPackage

          MSI (s) (14:78) [08:49:32:413]: Machine policy value 'DisableRollback' is 0

          MSI (s) (14:78) [08:49:32:413]: User policy value 'DisableRollback' is 0

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding MsiUISourceResOnly property. Its value is '1'.

          === Logging started: 9/1/2015  8:49:32 ===

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.

          MSI (s) (14:78) [08:49:32:413]: Doing action: INSTALL

          Action start 8:49:32: INSTALL.

          MSI (s) (14:78) [08:49:32:413]: Running ExecuteSequence

          MSI (s) (14:78) [08:49:32:413]: Doing action: FindRelatedProducts

          Action start 8:49:32: FindRelatedProducts.

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding WIX_UPGRADE_DETECTED property. Its value is '{73649325-B81C-4037-932A-0F75D95F2D2A}'.

          MSI (s) (14:78) [08:49:32:413]: PROPERTY CHANGE: Adding MIGRATE property. Its value is '{73649325-B81C-4037-932A-0F75D95F2D2A}'.

          MSI (s) (14:78) [08:49:32:423]: Doing action: AppSearch

          Action ended 8:49:32: FindRelatedProducts. Return value 1.

          Action start 8:49:32: AppSearch.

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2262 2: Signature 3: -2147287038

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding NETFRAMEWORK45 property. Its value is '#379893'.

          MSI (s) (14:78) [08:49:32:423]: Skipping action: FAIL (condition is false)

          MSI (s) (14:78) [08:49:32:423]: Doing action: LaunchConditions

          Action ended 8:49:32: AppSearch. Return value 1.

          Action start 8:49:32: LaunchConditions.

          MSI (s) (14:78) [08:49:32:423]: Doing action: ValidateProductID

          Action ended 8:49:32: LaunchConditions. Return value 1.

          Action start 8:49:32: ValidateProductID.

          MSI (s) (14:78) [08:49:32:423]: Doing action: CostInitialize

          Action ended 8:49:32: ValidateProductID. Return value 1.

          MSI (s) (14:78) [08:49:32:423]: Machine policy value 'MaxPatchCacheSize' is 10

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: Patch

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: PatchPackage

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: MsiPatchHeaders

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: __MsiPatchFileList

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: PatchPackage

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2228 2:  3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId` 

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: Patch

          Action start 8:49:32: CostInitialize.

          MSI (s) (14:78) [08:49:32:423]: Doing action: SetDesktopHelpPortalShortcutURL

          Action ended 8:49:32: CostInitialize. Return value 1.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding DesktopHelpPortalShortcutURL property. Its value is 'http://help.qlik.com/sense/'.

          Action start 8:49:32: SetDesktopHelpPortalShortcutURL.

          MSI (s) (14:78) [08:49:32:423]: Doing action: FileCost

          Action ended 8:49:32: SetDesktopHelpPortalShortcutURL. Return value 1.

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: MsiAssembly

          Action start 8:49:32: FileCost.

          MSI (s) (14:78) [08:49:32:423]: Doing action: CostFinalize

          Action ended 8:49:32: FileCost. Return value 1.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: Patch

          MSI (s) (14:78) [08:49:32:423]: Note: 1: 2205 2:  3: Condition

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding Dir_StartMenu_Qlik property. Its value is 'C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qlik Sense\'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding Dir_Programs property. Its value is 'C:\Users\mburke\AppData\Local\Programs\'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding Dir_Qlik property. Its value is 'C:\Users\mburke\AppData\Local\Programs\Qlik\'.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Users\mburke\AppData\Local\Programs\Qlik\Sense\'.

          MSI (s) (14:78) [08:49:32:423]: Target path resolution complete. Dumping Directory table...

          MSI (s) (14:78) [08:49:32:423]: Note: target paths subject to change (via custom actions or browsing)

          MSI (s) (14:78) [08:49:32:423]: Dir (target): Key: TARGETDIR , Object: C:\

          MSI (s) (14:78) [08:49:32:423]: Dir (target): Key: DesktopFolder , Object: C:\Users\mburke\Desktop\

          MSI (s) (14:78) [08:49:32:423]: Dir (target): Key: ProgramMenuFolder , Object: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\

          MSI (s) (14:78) [08:49:32:423]: Dir (target): Key: Dir_StartMenu_Qlik , Object: C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qlik Sense\

          MSI (s) (14:78) [08:49:32:423]: Dir (target): Key: LocalAppDataFolder , Object: C:\Users\mburke\AppData\Local\

          MSI (s) (14:78) [08:49:32:423]: Dir (target): Key: Dir_Programs , Object: C:\Users\mburke\AppData\Local\Programs\

          MSI (s) (14:78) [08:49:32:423]: Dir (target): Key: Dir_Qlik , Object: C:\Users\mburke\AppData\Local\Programs\Qlik\

          MSI (s) (14:78) [08:49:32:423]: Dir (target): Key: INSTALLDIR , Object: C:\Users\mburke\AppData\Local\Programs\Qlik\Sense\

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'.

          Action start 8:49:32: CostFinalize.

          MSI (s) (14:78) [08:49:32:423]: Doing action: DeferUntilProcessIsClosedOrTimeout_Set

          Action ended 8:49:32: CostFinalize. Return value 1.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding DeferUntilProcessIsClosedOrTimeout property. Its value is 'PROCESSNAME=QlikSense;PROCESSPATH=C:\Users\mburke\AppData\Local\Programs\Qlik\Sense\QlikSense.exe;TIMEOUTINSECONDS=15;'.

          Action start 8:49:32: DeferUntilProcessIsClosedOrTimeout_Set.

          MSI (s) (14:78) [08:49:32:423]: Doing action: SetARPINSTALLLOCATION

          Action ended 8:49:32: DeferUntilProcessIsClosedOrTimeout_Set. Return value 1.

          MSI (s) (14:78) [08:49:32:423]: PROPERTY CHANGE: Adding ARPINSTALLLOCATION property. Its value is 'C:\Users\mburke\AppData\Local\Programs\Qlik\Sense\'.

          Action start 8:49:32: SetARPINSTALLLOCATION.

          MSI (s) (14:78) [08:49:32:423]: Doing action: MigrateFeatureStates

          Action ended 8:49:32: SetARPINSTALLLOCATION. Return value 1.

          MSI (s) (14:78) [08:49:32:433]: Migrating feature settings from product(s) '{73649325-B81C-4037-932A-0F75D95F2D2A}'

          MSI (s) (14:78) [08:49:32:433]: MigrateFeatureStates: based on existing product, setting feature 'F_SenseDesktop' to 'Advertise' state.

          Action start 8:49:32: MigrateFeatureStates.

          MSI (s) (14:78) [08:49:32:433]: Doing action: InstallValidate

          Action ended 8:49:32: MigrateFeatureStates. Return value 1.

          MSI (s) (14:78) [08:49:32:433]: PROPERTY CHANGE: Deleting MsiRestartManagerSessionKey property. Its current value is '7d82c4c257039c489b584a2f3be19053'.

          MSI (s) (14:78) [08:49:32:433]: Feature: F_SenseDesktop; Installed: Absent;   Request: Advertise;   Action: Advertise

          MSI (s) (14:78) [08:49:32:433]: Component: C_License_Desktop.pdf; Installed: Absent;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Component: C_QlikSense.exe; Installed: Absent;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Component: C_StartMenuShortcut; Installed: Absent;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Component: C_HelpPortalShorcut; Installed: Absent;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Component: C_DesktopShortcut; Installed: Absent;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Component: C_RemoveFolder; Installed: Absent;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Component: __C_RemoveFolder65; Installed: Null;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Component: __C_RemoveFolder66; Installed: Null;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Component: __C_RemoveFolder67; Installed: Null;   Request: Null;   Action: Null

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: BindImage

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: ProgId

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: PublishComponent

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: SelfReg

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: Extension

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: Font

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: Class

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: TypeLib

          Action start 8:49:32: InstallValidate.

          MSI (s) (14:78) [08:49:32:433]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: BindImage

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: ProgId

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: PublishComponent

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: SelfReg

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: Extension

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: Font

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: Class

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: TypeLib

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2727 2: 

          MSI (s) (14:78) [08:49:32:433]: Note: 1: 2205 2:  3: FilesInUse

          MSI (s) (14:78) [08:49:32:443]: Note: 1: 2727 2: 

          MSI (s) (14:78) [08:49:32:443]: Doing action: RemoveExistingProducts

          Action ended 8:49:32: InstallValidate. Return value 1.

          MSI (s) (14:78) [08:49:32:443]: Note: 1: 2205 2:  3: Error

          MSI (s) (14:78) [08:49:32:443]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 22

          Action start 8:49:32: RemoveExistingProducts.

          MSI (s) (14:78) [08:49:32:443]: Note: 1: 2205 2:  3: Error

          MSI (s) (14:78) [08:49:32:443]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 23

          MSI (s) (14:5C) [08:49:32:443]: Resetting cached policy values

          MSI (s) (14:5C) [08:49:32:443]: Machine policy value 'Debug' is 0

          MSI (s) (14:5C) [08:49:32:443]: ******* RunEngine:

                     ******* Product: {73649325-B81C-4037-932A-0F75D95F2D2A}

                     ******* Action:

                     ******* CommandLine: **********

          MSI (s) (14:5C) [08:49:32:443]: Machine policy value 'DisableUserInstalls' is 0

          MSI (s) (14:5C) [08:49:32:443]: User policy value 'SearchOrder' is 'nmu'

          MSI (s) (14:5C) [08:49:32:443]: User policy value 'DisableMedia' is 0

          MSI (s) (14:5C) [08:49:32:443]: Machine policy value 'AllowLockdownMedia' is 0

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Media enabled only if package is safe.

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Looking for sourcelist for product {73649325-B81C-4037-932A-0F75D95F2D2A}

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Adding {73649325-B81C-4037-932A-0F75D95F2D2A}; to potential sourcelist list (pcode;disk;relpath).

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Now checking product {73649325-B81C-4037-932A-0F75D95F2D2A}

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Media is enabled for product.

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Trying source C:\Users\mburke\AppData\Local\Package Cache\{73649325-B81C-4037-932A-0F75D95F2D2A}v1.1.0.0\.

          MSI (s) (14:5C) [08:49:32:443]: Note: 1: 2203 2: C:\Users\mburke\AppData\Local\Package Cache\{73649325-B81C-4037-932A-0F75D95F2D2A}v1.1.0.0\SenseDesktop.msi 3: -2147287037

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

          MSI (s) (14:5C) [08:49:32:443]: Note: 1: 1706 2: -2147483647 3: SenseDesktop.msi

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Processing net source list.

          MSI (s) (14:5C) [08:49:32:443]: Note: 1: 1706 2: -2147483647 3: SenseDesktop.msi

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Processing media source list.

          MSI (s) (14:5C) [08:49:32:443]: Note: 1: 2203 2:  3: -2147287037

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

          MSI (s) (14:5C) [08:49:32:443]: Note: 1: 1706 2: -2147483647 3: SenseDesktop.msi

          MSI (s) (14:5C) [08:49:32:443]: SOURCEMGMT: Processing URL source list.

          MSI (s) (14:5C) [08:49:32:443]: Note: 1: 1402 2: UNKNOWN\URL 3: 2

          MSI (s) (14:5C) [08:49:32:443]: Note: 1: 1706 2: -2147483647 3: SenseDesktop.msi

          MSI (s) (14:5C) [08:49:32:443]: Note: 1: 1706 2:  3: SenseDesktop.msi

          MSI (c) (50:F4) [08:49:32:443]: User policy value 'SearchOrder' is 'nmu'

          MSI (c) (50:F4) [08:49:32:443]: User policy value 'DisableMedia' is 0

          MSI (c) (50:F4) [08:49:32:443]: Machine policy value 'AllowLockdownMedia' is 0

          MSI (c) (50:F4) [08:49:32:443]: SOURCEMGMT: Media enabled only if package is safe.

          MSI (c) (50:F4) [08:49:32:443]: SOURCEMGMT: Prompting user for a valid source.

          MSI (c) (50:F4) [08:49:32:443]: Machine policy value 'DisableBrowse' is 0

          MSI (c) (50:F4) [08:49:32:443]: Machine policy value 'AllowLockdownBrowse' is 0

          MSI (c) (50:F4) [08:49:32:443]: SOURCEMGMT: Browsing is enabled.

          MSI (c) (50:F4) [08:49:32:444]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

           

           

          MSI (c) (50:F4) [08:49:32:444]: Machine policy value 'DisableUserInstalls' is 0

          MSI (c) (50:F4) [08:49:32:444]: SOURCEMGMT: Now checking product {73649325-B81C-4037-932A-0F75D95F2D2A}

          MSI (c) (50:F4) [08:49:32:444]: SOURCEMGMT: Media is enabled for product.

          MSI (c) (50:F4) [08:49:32:444]: SOURCEMGMT: Attempting to use LastUsedSource from source list.

          MSI (c) (50:F4) [08:49:32:444]: Note: 1: 1706 2:  3: SenseDesktop.msi

          MSI (c) (50:F4) [08:49:32:444]: SOURCEMGMT: Processing net source list.

          MSI (c) (50:F4) [08:49:32:444]: Note: 1: 1706 2: -2147483647 3: SenseDesktop.msi

          MSI (c) (50:F4) [08:49:32:444]: SOURCEMGMT: Processing media source list.

          MSI (c) (50:F4) [08:49:32:444]: SOURCEMGMT: Trying media source ;.

          MSI (c) (50:F4) [08:49:32:444]: Note: 1: 1706 2:  3: SenseDesktop.msi

          MSI (c) (50:F4) [08:49:32:444]: SOURCEMGMT: Processing URL source list.

          MSI (c) (50:F4) [08:49:32:444]: Note: 1: 1402 2: UNKNOWN\URL 3: 2

          MSI (c) (50:F4) [08:49:32:444]: Note: 1: 1706 2: -2147483647 3: SenseDesktop.msi

          MSI (c) (50:F4) [08:49:32:444]: Note: 1: 1706 2:  3: SenseDesktop.msi

          MSI (c) (50:4C) [08:59:24:611]: SOURCEMGMT: Trying source C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi.

          MSI (c) (50:4C) [08:59:24:611]: SOURCEMGMT: Source is invaliMSI (s) (14:B8) [08:59:32:176]: I/O on thread 11364 could not be cancelled. Error: 1168

          MSI (s) (14:B8) [08:59:32:176]: I/O on thread 1620 could not be cancelled. Error: 1168

          MSI (s) (14:B8) [08:59:32:176]: I/O on thread 15988 could not be cancelled. Error: 1168

          MSI (s) (14:B8) [08:59:32:176]: I/O on thread 11552 could not be cancelled. Error: 1168

          MSI (s) (14:B8) [08:59:32:176]: I/O on thread 14712 could not be cancelled. Error: 1168

          MSI (s) (14:B8) [08:59:32:176]: I/O on thread 15736 could not be cancelled. Error: 1168

          MSI (s) (14:B8) [08:59:32:176]: I/O on thread 15708 could not be cancelled. Error: 1168

          MSI (s) (14:B8) [08:59:32:177]: I/O on thread 13836 could not be cancelled. Error: 1168

          MSI (s) (14:5C) [08:59:32:178]: SOURCEMGMT: Failed to resolve source

          d due to invalid package code (product code doesn't match).

          MSI (c) (50:4C) [08:59:24:611]: Note: 1: 1706 2: -2147483646 3: SenseDesktop.msi

          MSI (c) (50:4C) [08:59:24:611]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

           

           

          MSI (s) (14:78) [08:59:32:178]: Note: 1: 1714 2: Qlik Sense Desktop 3: 1612

          MSI (s) (14:78) [08:59:32:178]: Note: 1: 2205 2:  3: Error

          MSI (s) (14:78) [08:59:32:178]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1714

          CustomAction  returned actual error code 1612 (note this may not be 100% accurate if translation happened inside sandbox)

          MSI (s) (14:78) [08:59:32:180]: Note: 1: 2205 2:  3: Error

          MSI (s) (14:78) [08:59:32:180]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

          MSI (s) (14:78) [08:59:32:180]: Product: Qlik Sense Desktop -- Error 1714. The older version of Qlik Sense Desktop cannot be removed.  Contact your technical support group.  System Error 1612.

           

           

          MSI (s) (14:78) [08:59:32:180]: Note: 1: 2205 2:  3: Error

          MSI (s) (14:78) [08:59:32:181]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 16

          Error 1714. The older version of Qlik Sense Desktop cannot be removed.  Contact your technical support group.  System Error 1612.

          MSI (s) (14:78) [08:59:32:181]: Note: 1: 2205 2:  3: Error

          MSI (s) (14:78) [08:59:32:181]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 21

          Action ended 8:59:32: RemoveExistingProducts. Return value 3.

          Action ended 8:59:32: INSTALL. Return value 3.

          Property(S): UpgradeCode = {8E40AE24-09FA-4F79-8853-0D5F75E1B890}

          Property(S): DeferUntilProcessIsClosedOrTimeout = PROCESSNAME=QlikSense;PROCESSPATH=C:\Users\mburke\AppData\Local\Programs\Qlik\Sense\QlikSense.exe;TIMEOUTINSECONDS=15;

          Property(S): NETFRAMEWORK45 = #379893

          Property(S): INSTALLDIR = C:\Users\mburke\AppData\Local\Programs\Qlik\Sense\

          Property(S): Dir_StartMenu_Qlik = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Qlik Sense\

          Property(S): DesktopFolder = C:\Users\mburke\Desktop\

          Property(S): WixUIRMOption = UseRM

          Property(S): ARPINSTALLLOCATION = C:\Users\mburke\AppData\Local\Programs\Qlik\Sense\

          Property(S): DesktopHelpPortalShortcutURL = http://help.qlik.com/sense/

          Property(S): Dir_Qlik = C:\Users\mburke\AppData\Local\Programs\Qlik\

          Property(S): Dir_Programs = C:\Users\mburke\AppData\Local\Programs\

          Property(S): LocalAppDataFolder = C:\Users\mburke\AppData\Local\

          Property(S): TARGETDIR = C:\

          Property(S): ProgramMenuFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\

          Property(S): VersionNT64 = 601

          Property(S): QtExecCmdLine = "[WindowsFolder]\System32\taskkill.exe" /F /IM QlikSenseBrowser.exe

          Property(S): ARPCOMMENTS = This installer contains the logic and resources to install Qlik Sense Desktop

          Property(S): ARPCONTACT = http://www.qlik.com

          Property(S): ARPHELPLINK = http://www.qlik.com/us/services/support

          Property(S): ARPURLINFOABOUT = http://www.qlik.com

          Property(S): MsiLogging = voicewarmup

          Property(S): ARPPRODUCTICON = Icon_Qlik

          Property(S): BranchName = origin/release/ms12

          Property(S): AgentName = CIQSENSE04

          Property(S): MSIINSTALLPERUSER = 1

          Property(S): Manufacturer = QlikTech International AB

          Property(S): ProductCode = {69FBDABB-4F76-4854-B615-4D1601BF2659}

          Property(S): ProductLanguage = 1033

          Property(S): ProductName = Qlik Sense Desktop

          Property(S): ProductVersion = 2.0.2.0

          Property(S): DefaultUIFont = WixUI_Font_Normal

          Property(S): WixUI_Mode = Mondo

          Property(S): ErrorDialog = ErrorDlg

          Property(S): SecureCustomProperties = DBPASSWORD;MSIINSTALLPERUSER;NETFRAMEWORK45;PASSWORD;QVPASS;RANDOMPASSWORD;STARTDEPENDENTSERVICES;WIX_DOWNGRADE_DETECTED;WIX_UPGRADE_DETECTED

          Property(S): MsiHiddenProperties = DBPASSWORD;PASSWORD;QVPASS;RANDOMPASSWORD

          Property(S): WIX_UPGRADE_DETECTED = {73649325-B81C-4037-932A-0F75D95F2D2A}

          Property(S): MsiLogFileLocation = C:\Users\mburke\AppData\Local\Temp\Qlik_Sense_Desktop_20150901084916_2_SenseDesktop.log

          Property(S): PackageCode = {66FD2C5D-70E9-4B97-9DFE-7714640E82ED}

          Property(S): ProductState = -1

          Property(S): PackagecodeChanging = 1

          Property(S): ARPSYSTEMCOMPONENT = 1

          Property(S): MSIFASTINSTALL = 7

          Property(S): BURN = 1

          Property(S): MODIFY = 0

          Property(S): DESKTOPSHORTCUT = 1

          Property(S): VersionDatabase = 500

          Property(S): REBOOT = ReallySuppress

          Property(S): CURRENTDIRECTORY = C:\Users\mburke\Desktop

          Property(S): CLIENTUILEVEL = 3

          Property(S): MSICLIENTUSESEXTERNALUI = 1

          Property(S): CLIENTPROCESSID = 10832

          Property(S): MsiSystemRebootPending = 1

          Property(S): VersionMsi = 5.00

          Property(S): VersionNT = 601

          Property(S): WindowsBuild = 7601

          Property(S): ServicePackLevel = 1

          Property(S): ServicePackLevelMinor = 0

          Property(S): MsiNTProductType = 1

          Property(S): WindowsFolder = C:\Windows\

          Property(S): WindowsVolume = C:\

          Property(S): System64Folder = C:\Windows\system32\

          Property(S): SystemFolder = C:\Windows\SysWOW64\

          Property(S): RemoteAdminTS = 1

          Property(S): TempFolder = C:\Users\mburke\AppData\Local\Temp\

          Property(S): ProgramFilesFolder = C:\Users\mburke\AppData\Local\Programs\

          Property(S): CommonFilesFolder = C:\Users\mburke\AppData\Local\Programs\Common\

          Property(S): ProgramFiles64Folder = C:\Users\mburke\AppData\Local\Programs\

          Property(S): CommonFiles64Folder = C:\Users\mburke\AppData\Local\Programs\Common\

          Property(S): AppDataFolder = C:\Users\mburke\AppData\Roaming\

          Property(S): FavoritesFolder = C:\Users\mburke\Favorites\

          Property(S): NetHoodFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

          Property(S): PersonalFolder = C:\Users\mburke\Documents\

          Property(S): PrintHoodFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

          Property(S): RecentFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Recent\

          Property(S): SendToFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\SendTo\

          Property(S): TemplateFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Templates\

          Property(S): CommonAppDataFolder = C:\ProgramData\

          Property(S): MyPicturesFolder = C:\Users\mburke\Pictures\

          Property(S): AdminToolsFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

          Property(S): StartupFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

          Property(S): StartMenuFolder = C:\Users\mburke\AppData\Roaming\Microsoft\Windows\Start Menu\

          Property(S): FontsFolder = C:\Windows\Fonts\

          Property(S): GPTSupport = 1

          Property(S): OLEAdvtSupport = 1

          Property(S): ShellAdvtSupport = 1

          Property(S): MsiAMD64 = 6

          Property(S): Msix64 = 6

          Property(S): Intel = 6

          Property(S): PhysicalMemory = 7880

          Property(S): VirtualMemory = 7878

          Property(S): AdminUser = 1

          Property(S): MsiTrueAdminUser = 1

          Property(S): LogonUser = mburke

          Property(S): UserSID = S-1-5-21-473581154-46542721-1629300891-6961

          Property(S): UserLanguageID = 1033

          Property(S): ComputerName = FRA-MBURKELT

          Property(S): SystemLanguageID = 1033

          Property(S): ScreenX = 1024

          Property(S): ScreenY = 768

          Property(S): CaptionHeight = 22

          Property(S): BorderTop = 1

          Property(S): BorderSide = 1

          Property(S): TextHeight = 16

          Property(S): TextInternalLeading = 3

          Property(S): ColorBits = 32

          Property(S): TTCSupport = 1

          Property(S): Time = 8:59:32

          Property(S): Date = 9/1/2015

          Property(S): MsiNetAssemblySupport = 4.0.30319.34209

          Property(S): MsiWin32AssemblySupport = 6.1.7601.17514

          Property(S): RedirectedDllSupport = 2

          Property(S): MsiRunningElevated = 1

          Property(S): Privileged = 1

          Property(S): USERNAME = admin

          Property(S): DATABASE = C:\Windows\Installer\6563180.msi

          Property(S): OriginalDatabase = C:\Users\mburke\AppData\Local\Package Cache\{69FBDABB-4F76-4854-B615-4D1601BF2659}v2.0.2.0\SenseDesktop.msi

          Property(S): UILevel = 2

          Property(S): MsiUISourceResOnly = 1

          Property(S): ACTION = INSTALL

          Property(S): MIGRATE = {73649325-B81C-4037-932A-0F75D95F2D2A}

          Property(S): ROOTDRIVE = C:\

          Property(S): CostingComplete = 1

          Property(S): OutOfDiskSpace = 0

          Property(S): OutOfNoRbDiskSpace = 0

          Property(S): PrimaryVolumeSpaceAvailable = 0

          Property(S): PrimaryVolumeSpaceRequired = 0

          Property(S): PrimaryVolumeSpaceRemaining = 0

          Property(S): INSTALLLEVEL = 1

          MSI (s) (14:78) [08:59:32:193]: Windows Installer installed the product. Product Name: Qlik Sense Desktop. Product Version: 2.0.2.0. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

           

           

          MSI (s) (14:78) [08:59:32:209]: Deferring clean up of packages/files, if any exist

          MSI (s) (14:78) [08:59:32:210]: MainEngineThread is returning 1603

          MSI (s) (14:B8) [08:59:32:212]: RESTART MANAGER: Session closed.

          MSI (s) (14:B8) [08:59:32:212]: No System Restore sequence number for this installation.

          === Logging stopped: 9/1/2015  8:59:32 ===

          MSI (s) (14:B8) [08:59:32:212]: User policy value 'DisableRollback' is 0

          MSI (s) (14:B8) [08:59:32:212]: Machine policy value 'DisableRollback' is 0

          MSI (s) (14:B8) [08:59:32:212]: Incrementing counter to disable shutdown. Counter after increment: 0

          MSI (s) (14:B8) [08:59:32:212]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

          MSI (s) (14:B8) [08:59:32:213]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

          MSI (s) (14:B8) [08:59:32:213]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2

          MSI (s) (14:B8) [08:59:32:213]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2

          MSI (s) (14:B8) [08:59:32:213]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

          MSI (s) (14:B8) [08:59:32:213]: Restoring environment variables

          MSI (c) (50:50) [08:59:32:214]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

          MSI (c) (50:50) [08:59:32:214]: MainEngineThread is returning 1603

          === Verbose logging stopped: 9/1/2015  8:59:32 ===

          • Re: Qlik Sense Installation error - Enter an alternate path to a folder containing the installation package 'SenseDesktop.msi' in the box below.
            Stephen Jasionowski

            Matthew - I had the same issue. If you Run as Administrator, the setup (.exe) file should work fine and not generate the error.

            • Re: Qlik Sense Installation error - Enter an alternate path to a folder containing the installation package 'SenseDesktop.msi' in the box below.
              Harvey Johal

              Try this:

               

              1.  Go to Add/Remove Programs and uninstall Sense Desktop.

              2.  Go to C:\Users\<your user profile>\AppData\Local\Programs\Qlik\Sense

              3.  If there is a QlikSense.exe in this folder, rename to QlikSenseexe.old

              4.  Go to C:\Users\Administrator\AppData\Local\Programs.  See if there is a Qlik folder, if so, go into that folder and see if there is a Sense folder.  As with item 3 above, if there is a QlikSense.exe in this folder, rename to QlikSenseexe.old

              5.  Run the install for Sense 2.1.1 Desktop again.  It should now perform a full install vs an upgrade.

               

              Harvey

              • Re: Qlik Sense Installation error - Enter an alternate path to a folder containing the installation package 'SenseDesktop.msi' in the box below.
                Ertan Sertcan

                I know its 6 months late but I had the same problem today. When I first installed QlikSense Desktop it installed the .Net Framework 4.5.2 then issued a reboot of the machine.  I am logged into a corportate LAN where part of the users home drive folders, My Documents, Downloads etc,  are on the network, not local. But this had nothing to do with the problem after some investigation.

                I cleared out C:\Users\<me>\AppData\Local\Package Cache - had no effect.

                Trying several more times when it asks to locate the installation package SenseDesktop.msi during installation I hit Cancel. It then shows a pop-up with - The older version of Qlik Sense Desktop cannot be removed. Contact your technical support group.

                So appears there was an old version on my machine.

                Went into RegEdit (yes dangerous and needs admin rights) and under Computer\HKEY_CURRENT_USER\Software\Microsoft\Installer  I found 2 GUID folders within

                \Features and \Products. I deleted the GUID named folders (not the parent folders)

                I then went back to the installation exe file and to my surprise as I was just about to give up - It worked!

                It is now working. Hope this may help someone but its a bit risky to use Regedit to clean up old artefacts left behind by a previous install.

                 

                • Re: Qlik Sense Installation error - Enter an alternate path to a folder containing the installation package 'SenseDesktop.msi' in the box below.
                  Ravi Kancharla

                   

                  Hi All,

                   

                  Generally, this problem occurs when we try to install the Qliksense with multiple versions and do not delete / uninstall the old .exe files in right way.

                  So, for my case when it pop up SenseDesktop.msi is missing and have done some research on this.

                   

                  Resolution:

                  When we are trying to install the software and it pop up and says SenseDesktop.msi is missing that time copy the same file into your desktop and run the same then try to install.

                   

                  It works nicely!

                   

                  Regards, Ravi Kancharla.