2 Replies Latest reply: May 2, 2017 9:16 AM by anuj qlik RSS

    Unauthorized when try to get ticket

      We built a C# function that handle  “Web Ticketing” that worked for us (and still working) in various cases.

      But we have an issue with one of our customers.

      The customer environment is  QV 11 with Access point , and several clusters of Qv servers running on QVWS.

      In this specific case our 'getTicket' Founction is not working!

       

       

      We follow the configuration setup and added our user to  QlikView Administrators group.

      When ruining the  'getTicket' function we get an error 401 after the request.

      I tried using  both the post and the get methods but it always returns the error.

      But when we copy the url on the browser, the server answer correctly with the ticket.

       

       

      In addition when we tried the get ticket inside the QV server it worked as well.

       

       

      The customer refuse to change the configuration of his QV server and in particular the QV config.xml file.

        • Re: Unauthorized when try to get ticket
          Sasidhar Parupudi

          HTTP Error 401 - Unauthorized: Access is denied due to invalid credentials.

          This behavior occurs if the following conditions are true:

          • The Web site that you try to view uses Integrated Windows authentication.
          • The application pool for the Web site recycles during the authentication process. 

           

          hth

          Sasi

          • Re: Unauthorized when try to get ticket
            anuj qlik

            Hi