4 Replies Latest reply: Sep 28, 2015 8:19 AM by Tjeerd Wieberdink RSS

    Session lost on accesspoint issue

    Tjeerd Wieberdink

      Hi Forum,

       

      My customer has a server that hosts a big doucment (5gb uncompressed). Now we want to distribute this document via accesspoint to our custom users. When custom user opens the document, it takes 2 minutes loading time and then they get the message 'session lost'.

      I suspect that we need to increase some timeout value. But i dont know where this setting is hidden.

      Customer uses IIS as webserver. Customer runs on qv server version 11.2 SR12.

       

      Hope someone has some experience with this.

       

      Regards,

       

      Tjeerd