12 Replies Latest reply: Nov 17, 2015 10:07 PM by chris lai RSS

    Report cannot be Opened For Part User

    chris lai

      Hi all,

       

      Recently, we found out that part of the QlikView users in our company cannot open two of our reports.


      They can open the other report without any problem. When they tried to open one of the two, a window popping up asking to select one of the below three options:

      1. Open

      2. Save

      3. Save as

      error.jpg

       

      We're currently have around 500 QlikView users, but just more than 10  users having this kind of issue. and only limited to two reports (we have more than 50 reports in our server).

       

      At first, i thought it's IE explorer security issue, i tried to run as "administrator" , reset IE and downgraded IE from 11 to 8, none of this help.

       

      The issue disappeared when I moved these two reports to another folders and renamed the QVW file names. But when this issue disappeared, the same issue occurred on another report. It's impossible to change the file name to get the issue fixed. So i'm seeking your help to give me some advice on this issue.

      !

      Thanks in advance