4 Replies Latest reply: Dec 28, 2016 7:14 AM by Lakshmikandh Karthikeyan

Qlik Sense QMC greyed out

deepti singh Oct 7, 2015 2:04 PM

Hi All,

I am new to Qlik Sense and wanted to share some of the errors/obstacles that I faced while Qlik Sense installation and configuration so that it may help others.

Problem:- After installed and configuring Qlik Sense, you can access QMC. But when you access QMC and you see that though you have a token/license assigned to you that you cannot make selections in QMC because it is greyed out.

Solution- The reason that the QMC is greyed out for you is that, because you are not listed as a "RootAdmin" in the QMC. You can change it under Start>>Users>>select the user and click on Edit>>Under "Admin Roles" Add Role>> Select RootAdmin. You can see that once that is taken care of that the QMC looks fine and you can make selections.

Thanks.

Regards,

Deepti Singh

Problem.png 97.1 K
Solution.JPG 92.1 K

Re: Qlik Sense QMC greyed out

Liron Baram Dec 27, 2016 1:36 AM (in response to deepti singh)

this isn't a problem
it how Qlik should work , the users that run the services will have root admin automatically
all other users you need to assign them the right
so i don't think it right to call this a problem it's a security measure that prevent from users
the ability to do things in the Qmc and harm the qlik environment
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Re: Qlik Sense QMC greyed out

Lakshmikandh Karthikeyan Dec 28, 2016 1:39 AM (in response to deepti singh)

Only Root Admin users access the QMC
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- Re: Qlik Sense QMC greyed out
  
  Shraddha Gajare Dec 28, 2016 2:34 AM (in response to Lakshmikandh Karthikeyan)
  
  all the users can access QMC provided that users are assigned to security role. With respect to Security role you have assigned to user, QMC access gets restricted
  
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  - Re: Qlik Sense QMC greyed out
    
    Lakshmikandh Karthikeyan Dec 28, 2016 7:14 AM (in response to Shraddha Gajare )
    
    Yes you have to give them the Root Admin Role
    
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