4 Replies Latest reply: Dec 28, 2016 7:14 AM by Lakshmikandh Karthikeyan

Qlik Sense QMC greyed out

deepti singh Oct 7, 2015 2:04 PM

Hi All,

I am new to Qlik Sense and wanted to share some of the errors/obstacles that I faced while Qlik Sense installation and configuration so that it may help others.

Problem:- After installed and configuring Qlik Sense, you can access QMC. But when you access QMC and you see that though you have a token/license assigned to you that you cannot make selections in QMC because it is greyed out.

Solution- The reason that the QMC is greyed out for you is that, because you are not listed as a "RootAdmin" in the QMC. You can change it under Start>>Users>>select the user and click on Edit>>Under "Admin Roles" Add Role>> Select RootAdmin. You can see that once that is taken care of that the QMC looks fine and you can make selections.

Thanks.

Regards,

Deepti Singh

Problem.png 97.1 K
Solution.JPG 92.1 K

Re: Qlik Sense QMC greyed out

Liron Baram Dec 27, 2016 1:36 AM (in response to deepti singh)

this isn't a problem
it how Qlik should work , the users that run the services will have root admin automatically
all other users you need to assign them the right
so i don't think it right to call this a problem it's a security measure that prevent from users
the ability to do things in the Qmc and harm the qlik environment
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Re: Qlik Sense QMC greyed out

Lakshmikandh Karthikeyan Dec 28, 2016 1:39 AM (in response to deepti singh)

Only Root Admin users access the QMC
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- Re: Qlik Sense QMC greyed out
  
  Shraddha Gajare Dec 28, 2016 2:34 AM (in response to Lakshmikandh Karthikeyan )
  
  all the users can access QMC provided that users are assigned to security role. With respect to Security role you have assigned to user, QMC access gets restricted
  
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  - Re: Qlik Sense QMC greyed out
    
    Lakshmikandh Karthikeyan Dec 28, 2016 7:14 AM (in response to Shraddha Gajare )
    
    Yes you have to give them the Root Admin Role
    
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