Qlik officially drop the support for Windows XP in 11.20 SR7
Also not supported, we managed to have license leased to XP machines up to 11.20 SR8 without problems. We have upgraded since and don't have any XP machines.
Does the user have access to other machines? Could the user have used up both leases and therefore the XP machine could not acquire another lease?
Thanks for your response. Your thought regarding the licence being leased to two machines already was my first thought also. This is not the case though.
This user has leased a licence to one other, non XP, machine already.
Good to hear that leasing to XP has been supported relatively recently.