No connection error message on access point

[yujiyamane]

We get the error message often (once a week) since setting the working set lower and wondering if there is any solution other than increasing RAM or optimizing the QV documents...

Any idea?

[SreeniJD]

If you have any old meta data files, please remove them!

- Any Antivirus and Firewall might be obstructing.. turn off Antivirus

- Restart your QV related servers

This will work!

Sreeni

[yujiyamane]

• If you have any old meta data files, please remove them!
  • There is no old meta data files on our server.
• Any Antivirus and Firewall might be obstructing.. turn off Antivirus
  • We do not have Any Antivirus and Firewall on the server, we have them on some of our users PC but when the issue occurs, Everyone has the issue.
• Restart your QV related servers
  • That is what we do always to recover it temporally but it does not help solving the root issue.

Thanks for your comments anyway.

[avinashelite · Accepted solution]

1.Restart the QV server.

2.Check the number of concurrent users.

3.Check any of your QV server are down

[yujiyamane]

Hi Avinash

Actually I should have mentioned that I do what you suggested on each time when I see the issue as the temporally solution. What I wanted to know is to encounter the root issue other than increasing the RAM usage or optimizing the QVWs.

Thank you for your replay anyway.

Yuji

[qlikviewwizard]

Hi,

Restart the QV server.It will work.

[yujiyamane]

That is what we do always to recover it temporally. I just wanted to know the root issue solution. Thanks anyway.