1 Reply Latest reply: Oct 21, 2015 4:20 AM by Gillian van Oldenborgh RSS

    5 of 30 Recipients mails not generating even in test mode

      Hi

       

      Strange one for me. I have a group with 30 recipients and the task successfully generates the report and indicates the mail has been sent for each but 5 mails never arrive. I am a BCC on the emails, this is how I know which are a problem. Even in test mode where I am the the "to recipient" the mails never arrive in my mail box.

       

      I have task sub folders for each recipient so I am able to forward the reports manually but would like to resolve permanantly. I thought this could be an exchange issue so have requested assistance from my support team but the big question mark is why the test proof mails also don't generate.

       

      Regards

      Gill