8 Replies Latest reply: Nov 18, 2015 2:16 AM by chris lai RSS

    Sheetobject Issue

    chris lai

      Hello guys:

       

      Can someone help me with the below issue.

       

      We created a new report recently. I found out that some users occasionally cannot open the report. The symptom is that when opening the report, it stuck in loading status and nothing happen. The screen is blank.

       

      As i checked, i found out that there were several sheetobjects owned by the same user existed under Server Objects. When I removed them, the issue disappeared. However, after some days, the same issue occurred to another user account, and I had to do the same thing to get the issue fixed.

      Dose anyone  who know how I can make these Sheetoject to be removed automatically, so this kind of issue wouldn't happen again?

       

      Enclosed is the screen shot for the sheetobject.

       

      Thanks in advance

       

      20151117175541.jpg

        • Re: Sheetobject Issue
          Naresh Guntur

          Are they actually creating those sheet objects or are they getting created automatically?

            • Re: Sheetobject Issue
              chris lai

              Tks for reply. I think they were created automatically, since i talked to the users, and who replied that they don't know how to create an object, and they simply just do some operations like filtering and exporting the reports.

            • Re: Sheetobject Issue
              Simone Spanio

              Hi Chris,

              did you try with Powertools Power Tools 1.2 for QlikView ?

               

              Maybe the ServerObjectHandler may help you.

               

              Let us know.

              S.

              • Re: Sheetobject Issue
                Kwok Chong

                Rather than stuck, we think it is simply taking a long time to load. The SheetObjects might be created by the user, and they have the tendency to create a chart (very likely straight or pivot table) that dumps out the whole database.

                 

                You should check how and why they are created. But from your screenshot, we believe they were created by the user. Are you allowing users to create their own reports? If so, you might want to provide some best practice and guidance, otherwise, you can disable it by unticking "Allow Creation of Server Objects" (located top left of you screenshot).


                  • Re: Sheetobject Issue
                    chris lai

                    G'day Kwok,

                    Thank you for your reply. This morning, i checked with one of those users who having this kind of issue and l learned that she didn't create any subject, except for filtering and exporting the report to excel files. Do you know under what circumstance would this sheetobject be created in addictional to being created by the end user. Or how can i know how these sheetoject being created.

                     

                    Thanks in advance

                      • Re: Sheetobject Issue
                        chris lai

                        Yes, i do agree with you that it wasn't stuck, but just too many data to load. I once tried to open the same report from the server side with the user account which having the issue. I waited for 30 mins, nothing happen and just kept loading.