1 Reply Latest reply: Nov 20, 2015 1:50 PM by Anitha Godavarthi RSS

    Inconsistent Dashboard View between 2 servers of a cluster.

    Ganesh Devarashetty

      Some of the users complain Dashboard showing Incorrect/Junk data in one of the list box. Users hitting one of the server in the Cluster see some bad data ( "???" characters ) in one of the list box. The same user logged in other server sees the correct data. We have used the actual app server name in accesspoint URL to make sure we hitting the right server. Also monitoring the "Active Users" in "QV
      Statistics" helped us figure that out.

      Restarted the bad app server. This fixed the issue. But it is disturbing that both servers did not have exact copy of the dashboard.

      Anyone had similar issues?

       

      Thank You,

      Ganesh