4 Replies Latest reply: Dec 3, 2015 3:52 AM by Robert Rigg RSS

    Document CAL problems

    Robert Rigg


      Hi,

       

      We've a couple of report viewers who are getting access denied error messages even though they have had document CAL assigned to them. In addition, on one of our servers when selecting any user under User Management the document CAL are duplicated for each report.

       

      Don't know if this is related but at about the same time the same server had a services restart by our IT dept (it could be just co-incidence)

       

      Thanks in advance,

       

      Robert