I have looked into this a bit further and discovered that if I reload my dashboards using windows task scheduler the thumbnails are removed.
reloading using the management console does not seem to remove the thumbnails.
I have sent QlikTech Support this information and some more technical info - so awaiting a response.
I know this thread is a little old but I have a solution to the 'Missing Thumbnail' problem in AccessPoint when you reload using qv /r
Instead of running a batch file that runs qv with the /r option use the following script, which performs the same function as you would if you opened the document, reloaded, saved it and closed it.
Cut and paste it into buildqvw.vbs using notepad and then run using the following
cscript buildqvw.vbs FileToBuild.qvw (Where FileToBuild.qvw is your Qlikview Application File)
' Constants used for File Handling
dim no_reload_mode: no_reload_mode=false 'Default of false instantiates variable
set command_line_args = wscript.Arguments
'Check if any Arguments have been passed to our script.
if command_line_args.count > 0 then
LAST_ITEM = command_line_args.count - 1
for args_index = FIRST_ITEM to LAST_ITEM
select case (Mid(command_line_args(args_index), 1, 2))
'Do not reload data
no_reload_mode = true
'assume the qvw file name passed.
QlikviewApplication = command_line_args(args_index)
If Len(Trim(QlikviewApplication)) = 0 Then
Set StdOut = WScript.StdOut
StdOut.WriteLine "Usage: buildqvw.vbs /n <Qlikview Document>" & vbCrLf
StdOut.WriteLine " /n - Do Not Reload data" & vbCrLf
StdOut.WriteLine " <qlikview document>" & vbCrLf & vbCrLf
WScript.Quit 'Bail out no .qvw file
set Qv = CreateObject("QlikTech.QlikView")
Set QvDoc = Qv.OpenDoc (QlikviewApplication ,"","")
' Force reload of the report data
If no_reload_mode = false Then
Hope the above helps
Has QlikTech weighed in on this?
As much as I appreciate Tony's script I'm not sure I want to go down that road for something that should have been fixed. We just purchased and installed several pieces for and Enterprise and just started seeing this problem. I'm a little concerned that a problem that has been out here for a year is still out here. My VAR is suppose to be looking into this.