We're using 8.5 version!
The server OS is Windows 2003 Server.
Now, this reported problem, is Ok.
But I've got a new one… I can't release the users from CAL's Info. When I connect a user, I receive the message: "Access Denied! The server (IP number) doesn't have the attribute USER CAL for your account. Please, contact your system administrator."
However, when I try to release the users, it remains on the control panel from the Management Console!
Tks a lot for any help!
This is a chapter from the QVS Reference Manual, page 78, about the User CAL's;
To delete an allocated Named User CAL, highlight the entry, and click on the Delete button. If the CAL is not currently in use, it will be deleted immediately. If the CAL is currently being used, it will be marked for deletion, and not allow new sessions for user access through this CAL, but will still occupy an allocated spot for a 24 hour period. During this period, you may Undelete by highlighting the entry and clicking the Undelete button. After the 24 hour period, the entry will be deleted, and no longer available.
Maybe this will answer your question?
PS: you can find the Ref manual @ \Program Files\QlikView\Documentation