1 Reply Latest reply: Aug 25, 2009 4:40 PM by Stephen Redmond RSS

    QV publisher- Cannot connect to command center

    Haytham Farouk

      Hi every one

      After installing QV publisher 8.5, while trying to run thru ....../controlpanel/default.aspx I get the message above, after cheking, I realizedtha the problem, most probably, is that the port assigned for communication can not be opened. Any one out there have a clue about the reason why the port can not be opened.

      Appreciate your help and concern.

        • QV publisher- Cannot connect to command center
          Stephen Redmond

          Hi,

          Other processes (especially McAfee AV) will grab the server ports that are used by QV Control Panel.

          You need to change the port of the QV services:

          In Program Files\Qlikview\ControlPanel, edit web.config and change the entry:

           


          <add key="CommandCenterURL" value="http://localhost:8081/qtcc.asmx"/>


          to

           


          <add key="CommandCenterURL" value="http://localhost:8765/qtcc.asmx"/>


          (I am using 8765 as the example port to change to).

          In Program Files\Qlikview\CommandCenterService, edit QVPublisherCommandCenterService.exe.config and change the entry

           


          <add key="WebservicePort" value="8081" />


          to

           


          <add key="WebservicePort" value="8765" />


          Stop and start the services and you should be OK. You can always test the service on the server by calling the web service:

          http://localhost:8765/qtcc.asmx

          It should respond:

          <Root>CommandCenterService v 2.0.50727.3082 says, "Hello world. The time is: 8/25/2009 14:39:39.8992663". For wsdl, add ?WSDL at the end of the request. </Root>

           

          Regards,

           

          Stephen