6 Replies Latest reply: Dec 8, 2015 9:39 AM by Syed Shah RSS

    document took very long and still did not open

    Syed Shah

      Hi,

       

      One of the qlikview document took very long and still did not open (load into memory). The users had been waiting for almost an hour and then we had to restart the server and it worked fine. I was going through the event logs and found the below entries

       

       

      It kept on like that with entries like updateshared file or Document Load ODE1 etc as you can see below

       

       

      It never finished the document load

       

      eventually we had to restart the server and then it worked fine

       

       

       

      My Assumption: This is a big document and usually takes 3-4 minutes to load first time. However, could it be possible that when it was not in memory, a lot of users tried to open the document and it tried to load it into memory for all users or something like that. I dont know but could the multiple users accessing the same file slow it down if the document is first time loading into memory?