8 Replies Latest reply: Dec 28, 2015 1:44 AM by Devanand Khandar RSS

    "Failed to open document, You don't have access to this document" - only for one user

    Dafnis X

      Hi,

       

      We work with version 11.2 SP10. The users details are taken from the Active Directory.

      I have applied an SSO for a document in access point, with  strict exclusion,  which works fine for all the users except one, who gets the message:
      "Failed to open document, You don't have access to this document"

      I have restarted the services, reloaded the document on the server, but the issue persists.

      Any idea why?

       

      Thanks!