12 Replies Latest reply: Jan 14, 2016 8:45 AM by Gaurav Saxena RSS

    Not getting user list through UDC

    Chanchal Sharma

      Hi All,

       

      I am trying to connect active directory with Qlik .

      It is connecting successfully. But I am not able to get any user in user list .

      Please find attached log file for reference .

       

       

      Any help on this will be much appreciated

       

      Thanks in Advance

      Chanchal

        • Re: Not getting user list through UDC
          Michael Tarallo

          Hello Chanchal,

           

          A common mistake is to miss checking the "Fetch user data on first access, then keep in sync" box

           

           

          Do this and then Apply and Sync - and you should see the list of user attributes.

           

          Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

           

          Regards,

          Mike Tarallo

          Qlik

          • Re: Not getting user list through UDC
            Gaurav Saxena

            Hi ,

             

            Once the Connection is created via UDC ,

             

            Follow the steps :

            1- Open the Hub with Admin Credentials

            2- Open the Published Application

            3- Copy the URL from the address bar

            4- Pass it to the users , and ask them to click on this URL.

            5- Once the User click on this URL, It ask for the credentials .

            6- Ask them to pass the Credentials .

            7- A Screen with a message appears  " No Token allocated ".

            8- Open the QMC with Admin Credentials ,

            9- Now go to user. And You will see the User who clicks on that URL and Pass the Credentials there is coming in the List.

             

             

             

             

            now provide them the appropriate token you need.

             

             

            Hope this will Helps You.

              • Re: Not getting user list through UDC
                Chanchal Sharma

                Hi All ,

                Thanks a lot for all responses.

                 

                I have seen video and followed all the steps mentioned in the video and also checked that sync option but not get single user in the list .

                 

                As Gaurav suggested ,I have followed all the steps and got that user in user list to whom I have given the url.

                But I am not able to get option to provide credential that user .

                I have provided the content admin role to that user but user not able to see the application .

                Also user is getting "an error occurred" message instead of "no token allocated" message .

                I have attached screen shot of that error for reference.

                 

                Thanks in advance

                Chanchal

              • Re: Not getting user list through UDC
                Sangram Reddy

                Hi Chanchal,

                 

                Try unchecking the "Fetch user data on first access and keep in sync" and run your task. Once the task has run sucessfully, check it back again.

                 

                Thanks and Regards,

                Sangram Reddy.

                • Re: Not getting user list through UDC
                  Gaurav Saxena

                  Hi Chanchal,

                   

                   

                  Is that Problem is Fixed ?

                    • Re: Not getting user list through UDC
                      Chanchal Sharma

                      Many thanks to all of you .


                      As of now I am able to get those users in users list who tried to access the application.

                      If I need to provide rights to a particular users to a particular application , that still I am not able to do .

                       

                      Please guide.

                       

                      Thanks in advance

                      Chanchal

                        • Re: Not getting user list through UDC
                          Gaurav Saxena

                          Hi Chanchal,

                           

                          Hope You are doing good.

                           

                          Now the issue - This can be achieved by creating separate streams and defining the access rules .

                           

                          but if you want that the particular user can see what data in your application you need to use Section Access.

                           

                          Let me know if something more you need.

                            • Re: Not getting user list through UDC
                              Chanchal Sharma

                              Hi Gaurav,

                               

                              Many thanks for your quick response .

                               

                              Let me explain more :

                               

                              I applied a connection for Active directory .After connecting with directory user list not getting updated  in Users list.

                              Then I followed your instruction step by step ,Now those user are coming in the users list to whom I gave the URL and they are getting the credential window and able to access the application .

                               

                              Now my concerns are:

                              1. I am getting users ,who tried to access through URL .Random user can access the application.(Anonymous Users).

                              In this case how do I know about next user .

                               

                              2. I am able to provide "Login access rule " to the users.( How to provide "User access rule " to those new users who are tried to access the application).

                               

                               

                              I am totally blank how to manage user login access process .

                               

                              Kindly guide me what mistake I am doing .

                               

                              If possible please explain more so that I can understand this process .

                               

                              Thanks in Advance

                              Chanchal.

                                • Re: Not getting user list through UDC
                                  Gaurav Saxena

                                  Hi Chanchal,

                                   

                                  Please find the Steps to follow for the issues you raised:

                                   

                                  1. I am getting users ,who tried to access through URL .Random user can access the application.(Anonymous Users).

                                  In this case how do I know about next user .

                                  Only user which have the Licence Allocated can see the application. No other User can have the authority until you allocate licence to them.

                                   

                                  2- I am able to provide "Login access rule " to the users.( How to provide "User access rule " to those new users who are tried to access the application).

                                  There are two type of access in Qliksense. a) User access b ) Login Access

                                  for more please read the link - Qlik Sense Platform - Token Licensing and Assigning Access Passes (video)

                                   

                                   

                                  Hope it will Help