1 Reply Latest reply: Jan 14, 2016 5:01 AM by Carlos Silva RSS

    Installation problem with Qlik Sense Desktop

      Dear Community,

      I have still issues with my qlik sense desktop installation. 4.5.2 NET Framework is already installed. My operation system is windows 8.1. What can I do?

       

      Error: "Qlik Sense Desktop works no longer.It is looking for a solution to this problem. Cancel"

      qlik_problems.png

      best regards

      Stephan

        • Re: Installation problem with Qlik Sense Desktop

          Hi!

           

          It's not an easy error as it doesn't give much info, but... did it ever work on that PC?

          Have you tried right clicking the Setup and executing it ! as administrator?

           

          What do you have on the logs? They're located in:

           

          C:\Users\%username%\AppData\Local\Temp\

           

          And the files are in the format:

           

          Qlik_Sense_Desktop_YYYYMMDDHHSS.log

          Qlik_Sense_Desktop_YYYYMMDDHHSS_2_SenseDesktop.log

          Qlik_Sense_Desktop_YYYYMMDDHHSS_3_DemoApps.log

           

          Best regards,

          Carlos Silva