4 Replies Latest reply: Jan 13, 2016 8:52 AM by Andrew Mein RSS

    Deallocation of User in QMC

    Mrudul Khati

      Hi All,

       

      Today for testing purpose, we have provided one of the user a token in QMC using -

      Start > License & Tokens > User access Allocations > Allocate.

       

      After the testing has been done, we have tried to de-allocate the user, so the same token can be used by other user, but the status has been changed to "Quarantined".

       

      We have tried to -

      1.     Restart the services

      2.     Delete the user

       

      But when we try to deallocate again, it gives, "Restart QMC" error.

       

      Please let me know your inputs for same.

       

       

       

      Thanks & Regards,

      MK