7 Replies Latest reply: Jan 14, 2016 7:47 PM by Christina Booth-Jackson RSS

    Question

    Christina Booth-Jackson

      Help . . . .!  I have been running QV11 for 2 years now from the same laptop with the same user ID.  Today I suddenly get a message that I have exceeded the maximum number of document recoveries allowed.  I contacted the Qlikview concierge who verified my license and verified it is valid.  The representative asked me to hang up and call Qlik back to get technical support as he was having issues transferring my call.   Long story short, the 877 number keeps hanging up on me.  I need help!!!!  Does anyone know how I can access my documents again?  I have a major demo coming up for a dashboard I have been working on.