Go ahead and open a case with QlikView Support.
As always provide as much information as possible since I haven't seen this issue before.
The 60 second timeout is a limitation in the OS but from QVS 9.00.7320 (SR2) you are able to control the number of seconds allowed by the idle connection.
However it doesn't explain the poor performance you experience in Ajax.
We, too, have noticed a HUGE difference between AJAX and IE Plug-in performance. The IE Plug-in app responds withing 1-2 seconds and the AJAX app takes upwards of 30-45 seconds to render a selection. Are there settings we can adjust to improve the performance of the AJAX app? We're using AJAX for our clients that access their apps via the web because we don't have to mess with getting their network folks to open up ports and allow the Active X download and installation.
Any info. would be much appreciated.
I am experiencing this AJAX client performance challenges in the recent QlikView 10 SR2 version. However, the application is blazing fast in IE client. Is there any solution for this issue? Please find below our environment details.
Processor: Intel(R) Xeon(R) CPU X5650 @ 2.67GHz 2.67GHz (6 Processors)
Installed Memory (RAM): 32.0 GB
System Type: 64-bit Operating System
Browser Client: AJAX zero footprint