Hi Dave, we used to have a small biz server as well and bought more licenses - all it took was a call to QlikTech and they updated our license record.
Once we hit the button 'Update license information' the licenses were available. I've never heard that buying more licenses would require any consultancy...
I recommend you talk to your QlikTech rep directly...
Thanks Lukas, its appreciated.
Just called Tech Support and they weren't that specific about timings to install the licences, he just said about a few hours. I'm still a little aggrieved that our reseller doesn't class the license install as part of the support costs either - as thats 20% of the license cost p.a.
I've now left a message with the QlikView Account manager that is on our customer file, hopefully she'll be able to advise me further, unless anyone else has any helpful info?