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We have several streams that have the same app in them but for different divisions. My boss can open 3 of them just fine but when he attempts to open this one called Territory 2 he gets a box that simply says "error occurred, cannot create connection". That's it. I looked in the monitoring apps and can't fine anything.
I and others can open it just fine. Is there by chance a limit of how many streams you can have open at one time? Just guessing here.
the apps are all set up the same way with the same security. they all loaded just fine and other members of his security group can get in just fine.