5 Replies Latest reply: Feb 19, 2016 3:08 AM by Andrea Bertazzo RSS

    Error:Can't find a supported reporting output producer

    Prasanna Sankepalli

      Hi,

      When previewing a report in PowerPoint (pptx) format, the error message “Can’t find a supported reporting output producer” appeared. Now fixed. see the attached screenshot.Capture.JPG


      My NPrinting Version: 16.2.0 (SR2)

      MS Office Powerpoint : MS 2013.


      PPT size is 3.5 MB


      It's really frustrating. not sure why I am getting this error for only few PPT files. I can preview few other PPTs.


      someone please help me.


      Thanks

      Prasanna