3 Replies Latest reply: Feb 3, 2016 1:16 PM by alexander korsikov RSS

    AD users don't authenticate but local users do

    Nicola Papapicco

      Hello I'm really a newbie wiìth Sense server and having issues with ad users authentication.

      Sense server 2.1.1 is installed on a virtual machine not joined to active directory but it is on the same lan segment.

      I was able to create UDC to active directory and sync is ok, indeed all AD users with their properties are visible from QMC.

      I created some local users too on the sense server to test access to the hub.

      I then assigned tokens both to AD users and local users but the strange behavior I am having is that I can login to the hub using local server users but cannot using AD users. The user receives a white empty page after providing AD credentials.

       

      Is there a way to test or tracing AD authentication?

       

      Thank you

      Nicola