0 Replies Latest reply: Feb 2, 2016 9:38 AM by julian schikarski RSS

    After changing licence (licence number and control number) QVS Service still shows as "unlicensed", 3 other services disconnected

      Hi,

       

      i changed the licence number, the control number and the LEF File of my QV12-Server.

      The service "QVS@servername" still shows as "no valid licence", the services "QDS@servername", "DSC@servername" and "QVWS@servername" are shown as disconnected.

       

      I de-installed and installed QV Server 12 but the problem is still there.

       

      Is it because the whole licence changed and not just the control number? What could be possible countermeasures?

       

      Thanks in advance,

      Julian