Cloned Server - AccessPoint saying No Server

[davidgold]

Hello

We are relatively new to QlikView. We are running version 9.0.7325.7 on a virtual server. We recently attempted to setup a test environment by cloning our existing installation. We believe that we have updated all references to the other server in the QEMC and installed the test license key. The QEMC indicates that all services are running; however, when we log into the AccessPoint, we see a "No Server" message and the note that "0 of 0 QVS's is running."

We would appreciate any suggestions as to how to resolve this issue.

Thanks,

David

[vgutkovsky]

David,

You will probably need to check a few XML config files unfortunately. A good place to start would be to take a look at C:\ProgramData\QlikTech\Publisher\CommandCenter\QVPR\QlikviewServerResource.xml and C:\ProgramData\QlikTech\QvWebServer\config.xml (see the AddQVS section of this last file). Make sure all services are stopped while editing the files.

Regards,

[davidgold]

Hi Vlad,

Thanks for your reply. I've looked at those files, and I did not find AddQVS in either of them. Is there something else I should be concerned about?

Thanks,

David

[vgutkovsky · Accepted solution]

That's very weird. Look in QEMC --> System --> Web Servers --> AccessPoint tab. Make sure that under Server Connections, you have something listed, and that it has the same name as your Server defined in QEMC. Do you and is it?

Regards,

[davidgold]

Vlad,

There was nothing there. I added an entry, and all is well. I really appreciate your help.

Thanks,

David

[#6]

Hi,

i have the same problem and have checked QEMC - System - Web Servers - Access Point - Server Connections

and the server name isnt the same but i dont seem to be able to change it.

help greatfully recieved.

matt

[#7]

Actually the server name is the same, its just it says QVS@rvbirreport1 rather than QVWS@rvbirreport1 under Qlikview Web Servers

[vgutkovsky]

Assuming that's the name of your QVS, that's correct--you should see your QVS and not your QVWS listed here. If the name is wrong (does not correspond to your QVS name), you should check the entries in the XML files I mentioned above.

Regards,

[#9]

In that case the server name is correct, what would be the cause of it saying NO SERVER?!

thanks

matt

[vgutkovsky]

Matt,

Are all your services running? In QEMC, check under Services to make sure that none of the services are reporting errors.

Regards,