A couple of questions:
1. You mention QVS.process file. Is that just a typo as it should be QVS.processed?
2. Can you check the server log file to see if the job was started? You will find the log file location by looking at the path field under Log settings
3. When the QVS.request file is processed there is also a QVS.result file created in the same folder. The original .request file is renamed to have a .processed extension and a new file with a .result extension is created. Do you see that file?
4. Does the Active Account used to run the service have a dedicated QlikView Desktop Named User CAL? Is the NPrinting server running on the same machine as the one with the External XML request source folder? Does the Active Account have access to "C:\NPrintingTraining\NPrintingFiles\NPrintingTraining.nsq"? If the nsq is on a different machine you should use the UNC path to the file instead. You can troubleshoot your NPrinting Server setup by following this document: Configuring and Troubleshooting NPrinting Server Service and Schedules
Let us know how it goes.
Thank you for your reply. I didn't know you are here now
1. Sorry it is my typo. The file name is qvs.processed. When I manually rename it to qvs.request, it will stay for half second and then be changed to qvs.processed automatically.
2. Job is not started. No log and the task manager does not change at all.
3. No qvs.resul file is created.
4. I used my account which is not dedicated but has named CAL. No problem with the access. All in the same server.
The Qlikview server does not have publisher. Is it possible to achieve this without a publisher?
I have created a case and Daniel from Qlik support has helped me find out the problem.
It is the script in QVS.processed file. By default it is edited by notepad++, which adds line number 01., 02., 03. ... in each line and those line numbers are hidden.
If I edit the file using notepad, I can see those line numbers (see below in bold). After removing these numbers, it is working.
03.<schedule file="C:\QlikView\NPrinting\Projects\Test External XML Request.nsq" type="job" entityName="Send the report for External XML Request" />
I have also tested it in an environment where NP does not have on demand and it is also working.
Hope this can help?
Hi, I checked as per your indication but unfortunately our request has no strange or hidden characters.
Here is the text
<schedule file="C:\Users\F29832B\Desktop\Grid Nprinting\TIV_&_Iveco_MS_Summary_By_Segment.nsq" type="task" entityName="TEST_NP_LORV" />
Same thing with its job
<schedule file="C:\Users\F29832B\Desktop\Grid Nprinting\TIV_&_Iveco_MS_Summary_By_Segment.nsq" type="job" entityName="TEST_NP" />
I opened a case and waiting for some hint or other test to do...
DO you have any other ideas?
Thanks in advance,
I believe the ampersand (&) in the filename is the culprit. It is one of the five special characters in XML: < & > " '
Could you rename the file removing & and then test?
Let us know.
HTH - Daniel.