4 Replies Latest reply: Jun 1, 2011 10:27 AM by emmanuelle bustos RSS

    Cannot input License info - Server service errors with Error: 1053

      We were installing a QV server yesterday and the server did not have internet access. The install failed as a result. We connected the server, uninstalled and reinstalled and now the server service does not start.

      We can open Management Console but the input boxes where one enters the license number are "unclickable". You cannot input any information in them. The server service is shown as not running and attempts to start it return this:

      Could not start the QlikView service on Local Computer
      Error 1053:The service did not respond to the start or control request in a timely fashion

       

      We appear to be in a loop: The service won't run to take the license key. The license cannot be entered becase (it appears) the key must be present.

       

      Thanks in advance for any ideas.