Please check the following to possibly help you install using your NP 16 license with your NP 17 license.
QlikView NPrinting EngineOffline status
A QlikView NPrinting Engine always shows "Offline" status in the Engine manager page.
Do the following:
- If an engine goes offline a few seconds after starting, check the nprinting_engine.log file stored on the computer. The text QlikView license violation detected means that you have to activate a QlikView Desktop license for the Windows user who runs the service.
For more information, see the troubleshooting documentation at the link below:
If you need further assistance, you may also contact the Qlik Support desk.