5 Replies Latest reply: Apr 26, 2013 9:08 AM by Dragan Soldo RSS

    Login Error Message

      Hi All,

      I'm sorry if I don't use technical word but I'm a user of QlikView tool.

      Unfortunately we are only 10 users in all Europe and there isn't any internal support.

       

      We have a server - client configuration of version 8.50

      The Italian clients have been 'formatted' and we are not able to login to QlikView any more.

      The other people have already updated / formatted their PCs and they are working well.

       

      After the login form we get the error message

       

      Connected to server OK, No reply received

      Switching to http tunnelling

      Connected to server OK, Negotiations Timed out

       

      Why only Italian people have this issue?

      What do we have to configure or setup?

      Could you please help me?

       

      An other thing, but I don't want to get confused:

      The server is configured to use port 4747, but tracing the connection to the server the PC seems to try the connect by port 80. And of course this port is/was close.

       

      Thanks a lot for all your help

      Best Regards

      Marilena