5 Replies Latest reply: Jan 6, 2017 12:12 PM by Navaneeth Narayanan RSS

    "The source document failed to open" while running the reload and distribute task

    Navaneeth Narayanan

      Hi Team,


      We are using QV 11.2 SR 7 version. Recently we faced an issue while performing the Reload and Distribute task for a particular application. PFB  the error in short. Also please find attached the entire log.


      Error: The sourcedocument failed to open.. Exception=System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed.

      (Exception from HRESULT: 0x800706BE)(2016-03-01 12:23:09)


      Also we are facing this error only for one qvw application( we have 5 applications and rest of the application does not have this issue). After the task, we are not able to open the application. We tried restarting the publisher and we are able to open the application without any issues. But again after the execution/failure of Reload and Distribute task, we are not able to open the application. But The application is having the latest reload date.


      We have enabled section access in the application and we have configured 4 simultaneous distribution engines for distribution in the QMC. Also the size of the application is around 1.1 GB.