6 Replies Latest reply: Jan 8, 2013 4:58 PM by mattm RSS

    Internet Explorer 8 - Internet Explorer has stopped working error

      When closing activeX plug-in client screen in Internet Explorer 8 (Windows 7) we are getting an error. Any ideas / solutions?

      error loading image

        • Internet Explorer 8 - Internet Explorer has stopped working error
          John Andersson

          Hi, in internet Explorer, tools, and addons, disable Adobe PDF Link Helper.

           

          Br

          John

          • Re: Internet Explorer 8 - Internet Explorer has stopped working error

            Did you ever find the solution to this issue?


            I have a user running IE8 with this problem and he in fact did have adobe PDF link helper but disabling it made no difference.


            Thanks.

            • Re: Internet Explorer 8 - Internet Explorer has stopped working error
              Bill Britt

              What version of QVS are you running? With build number.

               

              Bill

                • Re: Internet Explorer 8 - Internet Explorer has stopped working error

                  Hil Bill,

                  Sorry for the slow response; the customer just got back. The details are below (scroll down):








                  About this QlikView system


                   

                   

                  More details


                  QMS@[removed]


                  Product Information


                  Product nameQMS Backend Core x64


                  Client Build Number10.0.9274.8


                  Target Platformx64


                  Publisher License KeyNo License


                  Machine Information


                  Computer Name[removed]


                  Operating System VersionWin32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)


                  .NET Version2.0.50727.5456


                  Physical Memory32765Mb


                  Available Memory670Mb


                  CPU Information


                  CPU 0Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 1Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 2Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 3Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 4Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 5Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 6Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 7Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

                   

                  ReloadEngine REMOVED}


                  Product Information


                  Product nameQDS Main x64


                  Client Build Number10.0.9274.8


                  Target Platformx64


                  Machine Information


                  Computer Name [removed]


                  Operating System VersionWin32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)


                  .NET Version2.0.50727.5456


                  Physical Memory32765Mb


                  Available Memory668Mb


                  CPU Information


                  CPU 0Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 1Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 2Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 3Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 4Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 5Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 6Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 7Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

                   

                  QVS@dca-dev-151 at qvp://dca-dev-151/


                  Server System Info


                  Operating SystemWindows Server 2008 R2 Enterprise Service Pack 1 (64 bit edition)


                  Operating System Version6.1.7601


                  Wow64 modeNot using Wow64


                  QlikTech ProductQlikViewServer 64-bit Edition (x64)


                  Product Version10.00.9274.8


                  Server License Key1002 6602 0962 4557


                  CPU Targetx64


                  Country1 United States United States


                  Language0409 English (United States) English


                  Server CollaborationEnabled


                  Number of CPUs8


                  CPU 0 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz


                  CPU 1 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz


                  CPU 2 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz


                  CPU 3 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz


                  CPU 4 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz


                  CPU 5 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz


                  CPU 6 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz


                  CPU 7 Intel(R) Xeon(R) CPU E5345 @ 2.33GHz 2333MHz


                  Physical RAM(MB)32765


                  VMCommitted(MB)557


                  VMAllocated(MB)699


                  VMFree(MB)663


                  VMLargestFreeBlock(MB)663


                  Local Time2013-01-07 16:01


                  GMT Time2013-01-07 22:01

                  [removed]


                  Product Information


                  Product nameQlikView Directory Service Connector x64


                  Client Build Number10.0.9274.8


                  Target Platformx64


                  Machine Information


                  [removed]


                  Operating System VersionWin32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)


                  .NET Version2.0.50727.5456


                  Physical Memory32765Mb


                  Available Memory660Mb


                  CPU Information


                  CPU 0Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 1Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 2Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 3Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 4Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 5Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 6Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 7Intel(R) Xeon(R) CPU E5345 @ 2.33GHz

                  [removed]


                  Product Information


                  Product nameAccess Point x64


                  Client Build Number10.0.9274.8


                  Target Platformx64


                  Machine Information


                  [removed]


                  Operating System VersionWin32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)


                  .NET Version2.0.50727.5456


                  Physical Memory32765Mb


                  Available Memory656Mb


                  CPU Information


                  CPU 0Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 1Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 2Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 3Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 4Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 5Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 6Intel(R) Xeon(R) CPU E5345 @ 2.33GHz


                  CPU 7Intel(R) Xeon(R) CPU E5345 @ 2.33GHz