6 Replies Latest reply: May 5, 2016 4:50 AM by Hardik Patel RSS

    Nprinting17 Metadata reload - connection status stuck on generating?

    eric Johnson

      We have just installed Nprinting17 (upgraded from QlikView PDF generator through Publisher).

       

      We are up and running after installation however upon creating first apps and connections, the metadata reload seems to be stuck. The cache status is "generating." Only one of the connections has a status of Ok.

       

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      What is causing this and how can we resolve?


      Thank you!