12 Replies Latest reply: Nov 16, 2010 2:08 PM by Amit Deshpande RSS

    Licence Issue

    Ashfaq Mohammed

      Dear Experts

      We are facing licencing issue at one of our client. Which is as follows

      We have small business edition server licences with 10 user cals.
      At client we don't really have Internet connectivity and we are not allowed to connect to internet by any means. Also we don't have developer licence but we were communicated that we can use server licence for development by borrowing cals from server.

      What we approached is we had entered this licences in other pc with internet connection and got lef file for the licence we have.
      Then we tried to enter this licences with lef file generated from the server in developer. At the first instance it give us a message activated succesfully.
      and when we try to open a qlik view file from another user it gives me an error message that "your instillation of qlik view has exceede the max number of document recoveries allowed for personnel edition licence to continue using qlik view you will need to purchase a full qlik view licence"

      Also when restart Qlik view desktop again it prompt us for the licences.

      Also Please see the attached snapshots attached to this post.

      any help in this matter would be appreciated.

      Thanks And Regards

      ASHFAQ

      BI CONSULTANT ( QlikView Desktop, Server, Pulisher SR4)

        • Licence Issue
          Karl Pover

          Ashfaq,

          To borrow a license (1)go to File, (2)Open in Server..., (3) Connect to your QV Server and confirm that you see a list of available documents from the server, (4) Close window and finally (5) go to the QlikView Desktop Start Page and confirm that in the top right corner it says "You are currently leasing a license from servername."

          Also delete your attachment as soon as possible because others can use your license and control number.

          Regards, Karl.

          • Licence Issue
            Ashfaq Mohammed

            Thanks for the Reply Karl.

            I will Get Back To You.

            • Licence Issue
              Ashfaq Mohammed

              HI Karl and All

               

              I followed the steps you mentioned

              in step (3) Connect to your QV Server and confirm that you see a list of available documents from the server.

               

              here I typed server address i.e http://<ServerName>:4780/QEMC/default.htm it redirected me to server i can see the documents in server.

              infact i can see entire console. but when i close window on top right it gives me you are running QlikView Personal Edition instead of "You are currently leasing a license from servername."

               

              Can Karl or any one help me in this issue.

               

              Thanks and Regards.

               

              Ashfaq

               

              • Licence Issue
                Ashfaq Mohammed

                HI All

                 

                Can any 1 Help me in this issue. Its very much urgent for me.

                Thanks in advance.

                Regards ASHFAQ

                • Licence Issue
                  Ashfaq Mohammed

                  Thanks For the Reply Karl.

                  I appreciate your concern in regarding to help me.

                  Even If now also i'm unable to logged in. Can you please go through the sceen shots attached and hel me out.

                   

                  Thanks and Regards.

                  Ashfaq

                  • Licence Issue
                    Ashfaq Mohammed

                    Hi Karl

                    I thanks you once again for the reply.

                     

                    when I entered qvp://<server name>

                    It gives me following error message below

                    "Connection to server OK, No Reply received

                    Switiching to HTTP tunneling

                    Connected to server ok no Reply Received"

                     

                    Can you help me out in this issue

                     

                    Thanks And Regards

                    Ashfaq.

                      • Licence Issue
                        Or Shoham

                        Some things to check:

                        1) Make sure you have the server name typed in correctly

                        2) Make sure port 4747 is open between yourself and the server (not blocked on your local firewall, the server's local firewall, or any corporate firewall in-between)

                        3) Make sure the Qlikviewserver process is running on the server machine (if not - start it manually and try again)

                        • Licence Issue
                          Karl Pover

                          Ashfaq,

                          All of Or's points are valid. By default the comptuer tries to log in using the WinodAlso if your computer is not in the domain you may have to enter in an Alternate Identity. If the security is locally defined on the server you would put <Servername>\username and then when you click Connect it will ask you for a password.

                          Regards.

                        • Licence Issue
                          Ashfaq Mohammed

                          Thanks A lot Karl

                          ITS Worked Fine Now

                            • Licence Issue
                              Amit Deshpande

                              My issue is related, but not nearly the same. I am able to open in server and see the documents. However, I am unable to bring up Accesspoint. It gives me a page not found.

                              I am able to bring it up on the server though using localhost.

                              My situation is the same as Ashfaq's. We have local users.

                              Any ideas?