We have over 60 applications shown on the AccessPoint. About 45 have the thumbnails shown while the others have "Missing Image".
These applications are reloaded/distributed daily.
Is there a way to make sure a thumbnail is available?
first step would be to verify that the source documents have the option set to save thumbnails in qv desktop. maybe just saving them in a recent version will help.
Thanks. I did go back and selected "NONE" for the thumbnail, pressed "Apply", then selected "Opening Sheet", pressed "Apply"; saved the application. This process did work.
This can be caused by the documents being created in 8.5. You have to open the document in version 9 and then save it to get it to work. That is basicaly what you are doing above.
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