Usage denied

[#1]

Hello Everybody!

I keep getting this line on the log "CAL allocation: No Named CAL assigned to user "USER" - usage denied." on our QlikView server.

A document CAL has been assigned to him.

Is that linked to this issue :"Server communication lost; closing document!". I read threads about this last message and tried recommendations but it still happens.

Thanks for your help

[#2]

Ensure the document is only distrubted to that person (source documents>document name>edit>distribute) then allocate the number of documents CAL's via user documents>licenses and esnure you have dynamic CAL assignments turned on on the same tab.

Don't forget to click apply on both tabs

[#3]

The document must be accessible by several persons. Where do I do find the "Distribute" option?

Thanks.