4 Replies Latest reply: Mar 18, 2016 9:10 AM by Vegard Bakke RSS

    "Failed to open document, You don't  have access to this document." when document times out

    Vegard Bakke

      We have integrated SSO to our server, which works nicely.  However, whenever the QlikView session times out, we get the faul error message in an alert popup window:

          Failed to open document, You don't have access to this document.


      Which is not just annoying, but also gives the user the incorrect error message.



      Is there a way to either configure a redirect url when document times out, or as an alternative change the error message telling the user to close the window and open QlikView again?



      Best regards,

      Vegard Bakke