2 Replies Latest reply: Mar 18, 2016 1:07 PM by Sangram Reddy RSS

    Qlik Sense license and tokens problem

    Marcelino Ponce Fajardo

      Hello.

       

      We just have introduced Qlik Sense in our company, it has been installing in one of our servers and we have the first Qlik Sense app. We are starting to assign the final users that going to use the application and we have a problem: there are some of them that use to test the first app and they aren't the final. I have read in the documentation that we have to wait for 7 days, then we need to change 3 users, we have to quarantine them and we can't use them. We think that this isn't right, because we are paying for these tokens and we can't use them for a week, we are paying for anything meanwhile.

       

      Is there any chance to delete all users and start for the beginning now, without to wait 7 days?

       

      Regards,

      Marcelino Ponce.