10 Replies Latest reply: Sep 7, 2010 11:57 AM by Dirk Konings RSS

    Reload status in QMS is always blank

      Hi all,

      I've just upgraded to V9 SR5. All went well, except that now the Reload log window in QMC is always blank - i.e. it never shows the reload status of a current running reload, or a previously finished reload when the appropriate entry is chosen from the list.

      This worked in v9 SR4.


      Any ideas?


        • Reload status in QMS is always blank
          Dirk Konings

          I have the same problem. Reinstalled SR4 again.

          Logged a ticket @ support.


          • Reload status in QMS is always blank
            Dirk Konings

            Answer from Support :


            This is a known issue with ID #25985 and is being worked upon by engineering. The best workaround is to browse to C:\Program Data\QlikTech\Publisher\Qlikview Distribution Service\ and C:\Program Data\QlikTech\Publisher\Qlikview Distribution Service\1 folders and rename the WorkOrder.xml files there. Then restart the Distribution Service only. Verify new copies of the WorkOrder.xml files have been created and if not go to the Documents tab again and hit Apply to be sure they generate at which point new files were created and the task in question removed. NOTE: this only affects QVS license with no Publisher license. Also, if running Server 2003, the paths above would start with C:\Documents and Settings\All Users\Application Data\...

            • Reload status in QMS is always blank
              Dirk Konings

              Check the latest release notes for SR5. There is a special section for this issue (worklist is empty when no Publisher Lic is active)

                • Reload status in QMS is always blank

                  Hi Dirk

                  Many thanks I had a look and could not find a specific entry on the worklist being empty, but used the below which did not help. QlikView Support have raised a ticket now and hope they will assist soon. If this is not what you mean, please explain - maybe I am in the wrong document?

                  FYI I do not have a publisher license


                  Release notes

                  QlikView / QlikView Server 9.00 SR5




                  Additional Actions to take when upgrading to 9.00 SR5




                  INFO! These steps are done to get all the scheduled tasks restored after the upgrade when running QlikView Server.

                  If having a Publisher license these steps should not be necessary since the new workorder.xml file created in the

                  upgrade will fetch the information about the tasks from the Publisher database nevertheless you still need to remove

                  the QDS folder.

                  Apart from the information given in the Reference Manual, 3.2 Upgrading QlikView Server you


                  1. Stop the QV services from the windows services manager.

                  2. If running QlikView Server, without Publisher license, please go to

                  C:\ProgramData\QlikTech\Publisher\Qlikview Distribution Service


                  C:\Documents and Settings\All Users\Application Data\QlikTech\Publisher\Qlikview

                  Distribution Service

                  and take a backup of the QlikView Distribution Service (QDS) Folder.

                  If running Publisher the information stored in the Distribution Service Folder will also be stored in the Publisher

                  database (QVPR) so therefore it is not necessary to backup the Distribution Service Folder if using Publisher.

                  3.Uninstall present QlikView Server via Control Panel Add/Remove programs.

                  4. When this is done remove the QlikView Distribution Service Folder from

                  C:\ProgramData\QlikTech\Publisher\ or C:\Documents and Settings\All Users\Application


                  5. Install QlikView Server 9.00 SR5 and start the QV services.

                  6. If running QlikView Server,



                  without Publisher License

                  , go to the old QlikView Distribution