I had the same issue, but I tried this and I found a solution to resolve it:
- Go to QEMC (Server Administration Console) and remove the assigned named CAL. Quarantine period will apear.
- Then, add a new license assignment for the same user (Domain\UserID).
- Press 'Apply' button.
- Go to QV Desktop Client and "Open from server" any document. The license will be leased for the user.
NOTE: If you come back to QEMC you could see that quarantined user has disapear and only one Named CAL is assigned to user.
For the record, a license lease is not tied to both user and machine, but rather to user or machine. A single QV Server can only use User Named Licenses or Machine Named Licenses, but not both. If the license is assigned to a machine, anyone can log onto the machine and use the QV license, but application access is dependant on the user's permissions.
Hope that helps,